Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't select mail in BtYahoo mail. Can't compose mail .Search on BTYahoo Mail only works for web- I can't search my mail.

  • 2 uphendule
  • 1 inale nkinga
  • 52 views
  • Igcine ukuphendulwa ngu bendee

more options

Suddenly BTYahoo mail has stopped working (again!) I can't click in any box (to select individual mails for deleting or moving) I can't compose a message, I get the waiting wheely thing in the middle of my screen that never goes anywhere. Can't search my mail- it just goes straight to a web search.

Isisombululo esikhethiwe

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
more options

thanks again!