Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

my Mozilla icon is no longer showing on my task bar AND I can not shut down my computer

  • 1 baphendule
  • 2 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu John99

MarilynJ68
MarilynJ68
more options

I have been unable, after multiple attempts, to 'shut down' my computer - while investigating possible reasons, I noticed that although Mozilla shows up on my screen icons, the symbol does not show up on my task bar. Not sure if one has anything to do with the other - but my Mozilla symbol has always showed up on my task bar, until now.

I have been unable, after multiple attempts, to 'shut down' my computer - while investigating possible reasons, I noticed that although Mozilla shows up on my screen icons, the symbol does not show up on my task bar. Not sure if one has anything to do with the other - but my Mozilla symbol has always showed up on my task bar, until now.

All Replies (1)

John99
John99
more options

Hi MarilynJ68,

This may be more of a Windows problem than a Firefox one, but I will make a stab at answering it for you.

I am not at the moment using Windows 7. I imagine though that by default it looks for running apps and prompts a user to close or save etc. before closing down.

Use the task manager by I think right clicking the task bar or (was Ctrl + Alt+ Del) Ctrl + Shift+ Esc That allows you to see running programs and havethe option to stop them.