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Why am I getting popups (important message) that appear to come from Mozilla Firefox during my web browsing?

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Attention Mozilla.org Visitor

Did you know if your computer crashes, you can lose all your photos, music, emails, videos, documents & more!

At least 90% of all personal computers experience a system crash. There is a good chance your computer will crash!

Don't let this happen to you! Back up your computer now and protect all your files.

To help protect your computer, we have made your online backup available at no charge until 11:59 pm, January 26, 2013.

Click Here To Back Up Your Computer!

  • Please Note: Your online backup is available for FREE Today, January 26, 2013


This is an example of the popup that have recently started

©2013 All Rights Reserved.

Not affiliated with Mozilla.org. This website is an affiliate promoting an offer and is not associated with any of the above listed merchants or brands. The above listed merchants or brands in no way endorse or sponsor this website's offer and are not liable for any alleged or actual claims related to this offer. The above listed trademarks and service marks are the marks of their respective owners. Please see offer landing page for Terms and Conditions.

Attention Mozilla.org Visitor Did you know if your computer crashes, you can lose all your photos, music, emails, videos, documents & more! At least 90% of all personal computers experience a system crash. There is a good chance your computer will crash! Don't let this happen to you! Back up your computer now and protect all your files. To help protect your computer, we have made your online backup available at no charge until 11:59 pm, January 26, 2013. Click Here To Back Up Your Computer! *Please Note: Your online backup is available for FREE Today, January 26, 2013 This is an example of the popup that have recently started ©2013 All Rights Reserved. Not affiliated with Mozilla.org. This website is an affiliate promoting an offer and is not associated with any of the above listed merchants or brands. The above listed merchants or brands in no way endorse or sponsor this website's offer and are not liable for any alleged or actual claims related to this offer. The above listed trademarks and service marks are the marks of their respective owners. Please see offer landing page for Terms and Conditions.

Isisombululo esikhethiwe

hello, this sounds like a problem possibly caused by adware/malware on your pc since there are no such pop-ups originating from mozilla. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tool like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 5

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Isisombululo Esikhethiwe

hello, this sounds like a problem possibly caused by adware/malware on your pc since there are no such pop-ups originating from mozilla. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tool like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware