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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have a recurring popup window asking to install "afr.php" file from website http://cas.ny.us.criteo.com. How do I stop this? Using Mac Mountain Lion and Firef

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Just started today - a file wants to install on my computer "afr.php" from http://cas.ny.us.criteo.com.

I have been getting spam emails from several of my friends today, could this be trying to infect my system?

Isisombululo esikhethiwe

I also have this problem, very annoying. Clearing cookies, cache, etc doesn't work and I have no new add-ons, only have very few that I need, nothing that causes problems. Tried looking up about it and it seems to be caused by certain sites at times I guess but I can't find a good fix. I don't have anything with spam emails though, just this window popping up.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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hello clarissaz, this sounds like a problem that could be caused by malware. please go to tools > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

as an alternative you could also try to reset firefox...

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See also [/questions/946173]

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Isisombululo Esikhethiwe

I also have this problem, very annoying. Clearing cookies, cache, etc doesn't work and I have no new add-ons, only have very few that I need, nothing that causes problems. Tried looking up about it and it seems to be caused by certain sites at times I guess but I can't find a good fix. I don't have anything with spam emails though, just this window popping up.

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I cleared the cache and cookies, nothing happened yet today, so cross fingers this took care of it. Also, I ran a scan with norton, and hopefully that took care of any malware trying to do evil on my computer!

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Macs don't have a safe mode

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Mac do have a Firefox Safe mode that you can enter if you hold down the Options key while starting Firefox.

You can use one of these to start Firefox in Safe mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled