Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

in FF 17.0.7 I'm getting an inermittant "jerking" problem where the window intermittantly move up and down. My Norton File Insight says this is a Firefox probl

  • 1 baphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu cor-el

more options

This started happening around Version 17. Running Windows 7. When the screen "jerks" the window moves up 1 line over the title bar and then goes back down. It seems to get worse when more tabs are open, and longer the program is running. It also doesn't accept text when th jerk ocurs ( I just quit correcting errors and see what happens.I don't see any abnormal activity coincident with the jerks on TaskManager or ResourceManager. These can happen several times a minute--I've had perhaps 20-30 while typing this sentence. They don't happen just when typing, however.

This started happening around Version 17. Running Windows 7. When the screen "jerks" the window moves up 1 line over the title bar and then goes back down. It seems to get worse when more tabs are open, and longer the program is running. It also doesn't accept text when th jerk ocurs ( I just quit correcting errors and see what happens.I don't see any abnormal activity coincident with the jerks on TaskManager or ResourceManager. These can happen several times a minute--I've had perhaps 20-30 while typing this sentence. They don't happen just when typing, however.

Isisombululo esikhethiwe

See http://kb.mozillazine.org/Window_shakes

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

See http://kb.mozillazine.org/Window_shakes

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.