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Firefox Not Prompting To Remember Passwords

  • 7 uphendule
  • 13 zinale nkinga
  • 30692 views
  • Igcine ukuphendulwa ngu Fitzstewart

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Firefox is not saving passwords. It's not even giving me a prompt to save them. Going through support forums, I have already...

Checked Security Settings Checked to ensure Firefox was not in permanent private mode Tested in Safe Mode (problem still persists) Reset Firefox

Isisombululo esikhethiwe

You did also check for problems caused by hardware acceleration?

It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See:


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

You can also try to reset Firefox:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (7)

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hello Fitzstewart, where is it happening? sites can define that the browser shouldn't save passwords in their source-code, see Usernames and passwords are not saved

you could use an addon like the following to circumvent such restrictions: https://addons.mozilla.org/firefox/addon/remember-passwords

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Every and any website where a user name and password is used. It's a universal problem, it has never prompted to save, on any website.

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Tried the add on, still no prompt to save passwords

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Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
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As stated at the beginning, I've already done those. Repeatedly at this point.

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Isisombululo Esikhethiwe

You did also check for problems caused by hardware acceleration?

It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See:


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

You can also try to reset Firefox:

more options

Renaming key3.db and signons.sqlite did the trick! FF is now finally saving logon credentials!