Izimpendulo zakamuva ze-if I delete firefox will I lose all bookmarkshttps://support.mozilla.org/zu/questions/9434292012-12-04T13:32:31-08:00There are other things that need your attention.
Your plugins list in the system details show that y2012-12-04T13:32:31-08:00cor-elhttps://support.mozilla.org/zu/questions/943429#answer-386362<p>There are other things that need your attention.
</p><p>Your plugins list in the system details show that you have two older Flash plugins installed.
</p>
<ul><li> Shockwave Flash 11.4 r402
</li><li> Shockwave Flash 11.3 r300
</li></ul>
<p>You should remove (uninstall) them both and install the latest Flash player.
</p>
<ul><li><a href="http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html" rel="nofollow">http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html</a>
</li></ul>
<ul><li><a href="http://www.adobe.com/software/flash/about/" rel="nofollow">http://www.adobe.com/software/flash/about/</a>
</li><li><a href="http://helpx.adobe.com/flash-player.html" rel="nofollow">http://helpx.adobe.com/flash-player.html</a>
</li></ul>Deleting Firefox isn't the best option if you have a virus. Try to do the following (after you updat2012-12-03T23:17:41-08:00user633449https://support.mozilla.org/zu/questions/943429#answer-386178<p>Deleting Firefox isn't the best option if you have a virus. Try to do the following (after you update Firefox <a href="/en-US/kb/update-firefox-latest-release" rel="nofollow">Update Firefox to the latest release</a>):
</p><p><strong>Scan for Malware</strong>
</p><p>Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
</p><p>You can try some of the following programs to scan for malware:
</p>
<ul><li> <a href="http://www.malwarebytes.org/mbam.php" rel="nofollow">MalwareBytes' Anti-Malware</a>
</li><li> <a href="http://support.kaspersky.com/faq/?qid=208283363" rel="nofollow">TDSSKiller - AntiRootkit Utility</a>
</li><li> <a href="http://windows.microsoft.com/MSE" rel="nofollow">Microsoft Security Essentials</a> (A good permanent anti-virus if you don't already have one)
</li></ul>
<p>Further information can be found in the <a href="/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">Troubleshoot Firefox issues caused by malware</a> article.
</p><p><strong>Reset Firefox</strong>
</p><p>The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: <em>This will cause you to lose any Extensions, Open websites, and some Preferences.</em>
</p><p>To Reset Firefox do the following:
</p>
<ol><li>Go to Firefox &gt; Help &gt; Troubleshooting Information.
</li><li>Click the "Reset Firefox" button.
</li><li>Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
</li><li>Firefox will open with all factory defaults applied.
</li></ol>
<p><br>
Further information can be found in the <a href="/en-US/kb/refresh-firefox-reset-add-ons-and-settings" rel="nofollow">Refresh Firefox - reset add-ons and settings</a> article.
</p><p>Did this fix your problems? Please report back to us!
</p>