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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can only open one link at a time; any page in new tab will seem to load but appears blank. I have to open a new browser to go to a new page. Why?

  • 5 uphendule
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  • 2157 views
  • Igcine ukuphendulwa ngu newtabking

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This just began to happen yesterday. I have a MacBook Pro 10.7.5. I can always get to the first page that I open in a new browser, but any page after that that I try to open in a new tab will seem to load but the page is blank. This does not just happen with one website I have tried myriad of different sites.. only the first tab loads in a new browser. I am having to open a new browser if i want to go to another link - very frustrating..

Isisombululo esikhethiwe

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

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Isisombululo Esikhethiwe

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Thank you so much. I had tried this before and it fixed the problem, and then I re-installed all my add ons that I had before. When I did this the same problem began to happen! So it was obviously one of the add-ons. I went through the restart FF process again and installed my add-ons one by one to see which one was causing the problem. I found that it was New Tab King causing this problem! I have had New Tab King for at least a month now and this never started happening until today... weird... but great to have it figured out! Thank you so much! Beware of New Tab King!

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Hi - This is Eddie from NTK. We just released an updated version handling the new Firefox Beta - please grab it from https://addons.mozilla.org/en-us/firefox/addon/new-tab-king/versions/

Apologies for the bad experience. We're working hard to chase the never-ending Mozilla release train... --eddie

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Eddie/NTK people - Thank you so much. I've had nothing but good experiences with New Tab King prior to this and I figured it was an issue with updates etc...

Thanks a bunch for the speedy reply and fix! I am back to using the new NTK :)

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Glad this worked out. Feel free to contact us at support@newtabking.com if you need anything. --eddie