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Back & Refresh Buttons No Longer Working After Update To FF 17

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  • 2 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

ShanG
ShanG
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I updated to FF 17 about an hour ago and since then the back & refresh buttons no longer work. I do not have McAfee site advisor or tab mix plus on my browser.

How do I fix this? It's making my browsing VERY difficult and I have work to do.

I updated to FF 17 about an hour ago and since then the back & refresh buttons no longer work. I do not have McAfee site advisor or tab mix plus on my browser. How do I fix this? It's making my browsing VERY difficult and I have work to do.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can try to reset Firefox.

If you reset Firefox then a new profile is created and some of your data (bookmarks, passwords, cookies, form data) is automatically imported and your current profile will be moved to the desktop (Old Firefox Data).

You can recover more data from the old profile (be cautious with doing that).