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The website only load a blank page.

Kuphostiwe

The first time firefox load this website is normal, but in the next time firefox finish loading and give me a blank page. How to fix it ?

The first time firefox load this website is normal, but in the next time firefox finish loading and give me a blank page. How to fix it ?

Eminye Imininingwane Yohlelo

Amasayithi athintekayo

http://vinaphone.com.vn

Fakela amapulagi

  • Shockwave Flash 11.4 r402
  • Google Update
  • Foxit Reader Plug-In For Firefox and Netscape
  • Picasa plugin
  • 5.1.10411.0
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

Eminye Imininingwane

Application Basics
Name
Firefox
Version
16.0.2
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Funmoods.com
1.5.1
false
ffxtlbr@funmoods.com
IDM CC
7.3.5
false
mozilla_cc@internetdownloadmanager.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
276480
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20121024073032
browser.startup.homepage_override.mstone
16.0.2
extensions.lastAppVersion
16.0.2
network.cookie.prefsMigrated
true
network.http.max-persistent-connections-per-server
4
places.database.lastMaintenance
1347959087
places.history.expiration.transient_current_max_pages
25419
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce 9500 GT
Vendor ID
0x10de
Device ID
0x0640
Adapter RAM
512
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.9573
Driver Date
2-9-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
Gamma: 2400 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce 9500 GT) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
2/2 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

cor-el
  • Top 10 Contributor
  • Moderator
17478 izisombululo 157950 izimpendulo
Kuphostiwe

The server may be busy and not responding.

Did you try to reload the page via F5 or Ctrl+F5?

Do you see any data getting loaded if you open the Web Console (Web Developer > Web Console;Ctrl+Shift+K) and refresh the page?

The server may be busy and not responding. Did you try to reload the page via F5 or Ctrl+F5? Do you see any data getting loaded if you open the Web Console (Web Developer > Web Console;Ctrl+Shift+K) and refresh the page? *https://developer.mozilla.org/en/Tools/Web_Console

Umnikazi wombuzo

i see this with the yellow x before : "The character encoding of the plain text document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the file needs to be declared in the transfer protocol or file needs to use a byte order mark as an encoding signature." Is my computer error ?

i see this with the yellow x before : "The character encoding of the plain text document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the file needs to be declared in the transfer protocol or file needs to use a byte order mark as an encoding signature." Is my computer error ?
cor-el
  • Top 10 Contributor
  • Moderator
17478 izisombululo 157950 izimpendulo
Kuphostiwe

A lot of websites give such an error and its presents shouldn't pose any problems.

Is there are problems with the encoding (character presentation) the check the encoding that Firefox uses.

  • Firefox menu button > Web Developer > Character Encoding
  • View > Character Encoding
A lot of websites give such an error and its presents shouldn't pose any problems. Is there are problems with the encoding (character presentation) the check the encoding that Firefox uses. *Firefox menu button > Web Developer > Character Encoding *View > Character Encoding
captfisk 1 izisombululo 3 izimpendulo
Kuphostiwe

I just started using Firefox (from IE9) and I get a blank page with no login or username when trying to check my remote webcam. The DVR I'm connecting to is an LT-7908 if thats any help.

I just started using Firefox (from IE9) and I get a blank page with no login or username when trying to check my remote webcam. The DVR I'm connecting to is an LT-7908 if thats any help.
cor-el
  • Top 10 Contributor
  • Moderator
17478 izisombululo 157950 izimpendulo
Kuphostiwe

Hi captfisk

Can you please start a new thread for your question to avoid confusion because the original poster haven't confirmed that the issue is fixed.?

Then you can provide more information like your operating system and installed extensions and installed plugins.


You can check if there is any page source loaded.

If that webcam uses an ActiveX control in IE then this doesn't work in Firefox.
ActiveX only works in IE and not in other browsers like Firefox and Google Chrome and for those browsers you need other means like a Java applet to control the device.

Hi captfisk Can you please start a new thread for your question to avoid confusion because the original poster haven't confirmed that the issue is fixed.? Then you can provide more information like your operating system and installed extensions and installed plugins. *[[/questions/new start a new thread]] *[[/kb/Using+the+Troubleshooting+Information+page]] ---- You can check if there is any page source loaded. If that webcam uses an ActiveX control in IE then this doesn't work in Firefox.<br /> ActiveX only works in IE and not in other browsers like Firefox and Google Chrome and for those browsers you need other means like a Java applet to control the device.
gps03 0 izisombululo 2 izimpendulo
Kuphostiwe

I am seeing the same issue. Page loads fine on first visit, then on either refresh or subsequent visit -- even across browser sessions -- it displays a blank page with the encoding error showing in the console. Shift+refresh/ctrl+f5 causes the page to display again.

This page is set to not cache through old school pragma/expires meta elements and an appcache manifest. -- though it seems the issue has something to do with the cache since clearing it resolves the issue.

Char encoding is declared as the first two meta elements and include the http-equiv="encoding" several stackoverflow posts claimed to resolve the issue.

<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"> <meta http-equiv="encoding" content="ISO-8859-1">

I've verified that the page encoding is ISO-8859-1 in an advanced text editor. Switched everything to UTF-8 included/excluded BOM, and switched everything back to ISO with no change in behavior at any step in the process.

Successful page loads: View > Char encoding shows encoding to be Western (Windows-1252)

Unsuccessful page loads: View > Char encoding shows encoding to be correct Western (ISO-859-1)

Nope I do not have that backwards, Firefox errs out when stating the correct encoding, and displays the page while stating an encoding the file has never used.

Doesn't appear to be a time out issue as success page loads take 17ms while erring out only takes 5-6ms.

I've been searching and tweaking things for weeks trying to resolve this, so any help is appreciated.

I am seeing the same issue. Page loads fine on first visit, then on either refresh or subsequent visit -- even across browser sessions -- it displays a blank page with the encoding error showing in the console. Shift+refresh/ctrl+f5 causes the page to display again. This page is set to not cache through old school pragma/expires meta elements and an appcache manifest. -- though it seems the issue has something to do with the cache since clearing it resolves the issue. Char encoding is declared as the first two meta elements and include the http-equiv="encoding" several stackoverflow posts claimed to resolve the issue. <meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"> <meta http-equiv="encoding" content="ISO-8859-1"> I've verified that the page encoding is ISO-8859-1 in an advanced text editor. Switched everything to UTF-8 included/excluded BOM, and switched everything back to ISO with no change in behavior at any step in the process. Successful page loads: View > Char encoding shows encoding to be Western (Windows-1252) Unsuccessful page loads: View > Char encoding shows encoding to be correct Western (ISO-859-1) Nope I do not have that backwards, Firefox errs out when stating the correct encoding, and displays the page while stating an encoding the file has never used. Doesn't appear to be a time out issue as success page loads take 17ms while erring out only takes 5-6ms. I've been searching and tweaking things for weeks trying to resolve this, so any help is appreciated.

Umnikazi wombuzo

@gps03: Thank you for your help. I wish you will solve this in some day.

@gps03: Thank you for your help. I wish you will solve this in some day.
cor-el
  • Top 10 Contributor
  • Moderator
17478 izisombululo 157950 izimpendulo
Kuphostiwe

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Umnikazi wombuzo

Even this way can solve the problem, i won't use it. I don't want to use windows in safe mode >.< p/s:maybe we forget it and use another browser as a solution.

Even this way can solve the problem, i won't use it. I don't want to use windows in safe mode >.< p/s:maybe we forget it and use another browser as a solution.
cor-el
  • Top 10 Contributor
  • Moderator
17478 izisombululo 157950 izimpendulo
Kuphostiwe

A western (iso-8859-1) or windows encoding (windows-1252) (or UTF-8) shouldn't make much difference on how a page display and definitely not cause a blank page. Only characters in the 0x80 - 0xff range would be affected.

Booting Windows in Safe mode is just to check is there is a problem with security software that is blocking Firefox or otherwise interfering with web content, so you know where to look and fix it.

A western (iso-8859-1) or windows encoding (windows-1252) (or UTF-8) shouldn't make much difference on how a page display and definitely not cause a blank page. Only characters in the 0x80 - 0xff range would be affected. Booting Windows in Safe mode is just to check is there is a problem with security software that is blocking Firefox or otherwise interfering with web content, so you know where to look and fix it.

Umnikazi wombuzo

Oh, i see. Sorry, my mistake. I will check it tonight when i'm home. Maybe that's my fault when install a lot of software. Do you want to see my software list ? :)

Oh, i see. Sorry, my mistake. I will check it tonight when i'm home. Maybe that's my fault when install a lot of software. Do you want to see my software list ? :)
gps03 0 izisombululo 2 izimpendulo
Kuphostiwe

@cor-el,

Thanks for the suggestion, I went ahead and ran the safe-mode test, but it did not make a difference. I saw the exact same behavior.

@cor-el, Thanks for the suggestion, I went ahead and ran the safe-mode test, but it did not make a difference. I saw the exact same behavior.
cor-el
  • Top 10 Contributor
  • Moderator
17478 izisombululo 157950 izimpendulo
Kuphostiwe

Try to reset (power off/on) the router.


Try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


Try to reset (power off/on) the router. ---- Try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox. Download a fresh Firefox copy and save the file to the desktop. *Firefox 19.0.x: http://www.mozilla.org/en-US/firefox/all.html Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software. *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions. Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer. *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. *http://kb.mozillazine.org/Uninstalling_Firefox Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox. If you keep having problems then also create a new profile. ---- *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Profile_backup *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall