MY windows based firefox browser does not work. I a get a blank firefox page that does not respond. I sending this message via my MAC
This is with Firefox 16. The previous version worked just fine
This is with Firefox 16. The previous version worked just fine
All Replies (3)
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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I tryed this fiz and it did not work