Latest update will not install; "Installing" message remains, but no progress. (Mac OS X 10.7.5)
Periodically (frequently), I receive the message that advises an update to Firefox is available. (The current version is 14.0.1; and I am using a MacBook Pro OS X, version 10.7.5.) However, when I "Install" and it gives me an "Installing" message, I go no further. I have left this in process for a considerable time (until the end of the day), and yet it remains in the "installing" mode.
How can I complete the installation process?
All Replies (1)
Hello rjohnson
If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. Trash the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.
see also: Installing Firefox on Mac
thank you
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