Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

PDF documents on the web appear in the address bar, but the documents don't display.

  • 4 uphendule
  • 4 zinale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu cor-el

more options

In the last week, every time I have clicked on a PDF document in Firefox, a new tab properly opens with the correct address in the box (ending with .pdf), but the documents don't appear.....? It seems to be a problem with the Adobe reader plug-in, but I've deleted, and reinstalled, the app, and nothing happens. There is no update indicated in the plug-in check.

All Replies (4)

more options

Possibly that is problematic on a Mac see threadPDFs are unable to be viewed. /questions/938410 maybe advice in that thread helps.

more options

Thanks, but not sure that makes sense. Why would Adobe reader for Mac not work on a Mac? I mean obviously it isn't working; and in the other thread the only solution is to turn off the plugin. But the plugin is working in safari, so it seems to me that the issue is compatibility with Firefox. Since Adobe isn't a fly-by-night operation, maybe Firefox could look into this?

more options

Sorry I do not have answers, and do not know details of the Mac/Adobe plugins problems.

Conspiracy theorists may wonder whether Adobe is constantly reviewing cost/benefit of supporting various OS s & Browsers.

One may note

more options

Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.