Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes when I try to clear my cache

  • 4 uphendule
  • 21 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu spivster

more options

I am using firefox 15.0.1 on OS X Lion 10.7.4.

Each time I try to clear my cache, firefox just freezes. Then I have to force quit. I tried this many times. I have no clue what to do.

I am using firefox 15.0.1 on OS X Lion 10.7.4. Each time I try to clear my cache, firefox just freezes. Then I have to force quit. I tried this many times. I have no clue what to do.

All Replies (4)

more options

Is your cache huge? My Firefox freezes for at least 30 seconds on some cache- and history-related operations.

Are you clearing your cache to solve a particular problem? Perhaps there is another way.

more options

Try to clear (trash or delete) the cache folder on disk manually.

  • /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/
more options

Same here. Firefox would hang on clicking the Advanced tab in Tools > Options. Solved by deleting all files in

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>.default\Cache

(Windows 7, Firefox 18)

Okulungisiwe ngu pajbootsma

more options

This has been an issue with mac ever since I use Firefox. Never got solved. Up till today my Firefox consistently hangs when clearing cache. It would be nice if some FF developer had a serious look at this. It's pretty annoying, especially when developing websites.

Okulungisiwe ngu spivster