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Firefox Crashes

Kuphostiwe

Firefox crashes no matter what I do. I removed all the extensions plug ins still crashes reset firefox it still crashes. removed and uninstalled still crashes. for some reason every single report is empty it just crashes for no reason I love firefox, but I might have to move to chrome cause it crashes every single time I uninstalled completely even cleaned the registry and it still crashes I don't know what to do I'll post the report, but every single report is empty it just crashes for no reason. I even installed the firefox beta to see if that would stop crashing and it still crashes I don't know what to do anymore.

It even crashed while I was typing this question.

Firefox crashes no matter what I do. I removed all the extensions plug ins still crashes reset firefox it still crashes. removed and uninstalled still crashes. for some reason every single report is empty it just crashes for no reason I love firefox, but I might have to move to chrome cause it crashes every single time I uninstalled completely even cleaned the registry and it still crashes I don't know what to do I'll post the report, but every single report is empty it just crashes for no reason. I even installed the firefox beta to see if that would stop crashing and it still crashes I don't know what to do anymore. It even crashed while I was typing this question.

Eminye Imininingwane Yohlelo

I-Crash ID

c1ea8895-7bb4-4855-a099-24e2a2120918

Fakela amapulagi

  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • 1.118.0
  • 0.70.4

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

Eminye Imininingwane

Umnikazi wombuzo

I had firefox 15.0.1 and it crashed I then upgraded to see if they beta had some fix for it and it still crashes.

I had firefox 15.0.1 and it crashed I then upgraded to see if they beta had some fix for it and it still crashes.
cor-el
  • Top 10 Contributor
  • Moderator
17470 izisombululo 157899 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Try to disable hardware acceleration in Firefox.

Try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" *https://hacks.mozilla.org/2010/09/hardware-acceleration/ *https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Okulungisiwe ngu cor-el

Umnikazi wombuzo

I forgot to add that I also disabled it and it still crashes. for no reason.

I forgot to add that I also disabled it and it still crashes. for no reason.
philipp
  • Top 25 Contributor
  • Moderator
5306 izisombululo 23423 izimpendulo
Kuphostiwe

hello, are the crashes also occurring when you're running firefox in safe mode?

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

hello, are the crashes also occurring when you're running firefox in safe mode? [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Umnikazi wombuzo

no the crashes stop during safe mode, but I've tried to disable all extensions, themes, plug ins/ add ons and it crashes in the non safe mode version I've also reset firefox and it still crashes in normal mode.

no the crashes stop during safe mode, but I've tried to disable all extensions, themes, plug ins/ add ons and it crashes in the non safe mode version I've also reset firefox and it still crashes in normal mode.
philipp
  • Top 25 Contributor
  • Moderator
5306 izisombululo 23423 izimpendulo
Kuphostiwe

hello, then it's likely hardware acceleration which is causing the crashes. some other ati users with ati catalyst version 12.8 have reported similar issues. until ati releases a new driver, please check again that hardware acceleration is switched off in firefox options (as shown in the screenshot).

hello, then it's likely hardware acceleration which is causing the crashes. some other ati users with ati catalyst version 12.8 have reported similar issues. until ati releases a new driver, please check again that hardware acceleration is switched off in firefox options (as shown in the screenshot).
Matsky 0 izisombululo 5 izimpendulo
Kuphostiwe

I think it's the latest versions of firefox that are the problem (which also explains why the "details" button won't work).

I think it's the latest versions of firefox that are the problem (which also explains why the "details" button won't work).