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Since latest update I am getting a 'Confirm folder replace' window constantly for 'Chrome' and it won't go away

Kuphostiwe

I am getting a 'Copying' window with 'Calculating the time required to copy the files' - then another window opens - 'Confirm Folder replace' with the message ' This folder already contains a folder named 'Chrome' - then the usual 4 buttons 'Yes' 'Yes to all' 'No' & 'Cancel' and no matter what I click it keeps coming back over and over again .....


HELP

I am getting a 'Copying' window with 'Calculating the time required to copy the files' - then another window opens - 'Confirm Folder replace' with the message ' This folder already contains a folder named 'Chrome' - then the usual 4 buttons 'Yes' 'Yes to all' 'No' & 'Cancel' and no matter what I click it keeps coming back over and over again ..... HELP

Eminye Imininingwane Yohlelo

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1

Eminye Imininingwane

Deleted and reinstalled FF but still doing it .....

cor-el
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17575 izisombululo 158975 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


Do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox. *http://kb.mozillazine.org/Installation_directory Download a fresh Firefox copy and save the file to the desktop. *Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software. *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions. Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer. *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. *http://kb.mozillazine.org/Uninstalling_Firefox Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox. If you keep having problems then also create a new profile. ---- *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Profile_backup *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall