I cannot click certain things on firefox and don't know how to fix it.
Okay so this problem started today. I know nothing about computers so a detailed response would be really helpful. When I go on any website, I can't click certain things. For example, on Facebook, I cannot click to update my status and I cannot click anything in the top blue bar. Nothing is blocking them, my cursor just won't click them. I can't download music from sites or do anything that I want to do. I am not sure if it is Firefox or if it is just my computer, because a couple days ago my cursor wasn't working at all unless I plugged a computer mouse into my laptop. I really don't want to download another browser, so I wanted to check here for some solutions. Do you think it is a hardware program? If so is it an easy fix? Thanks!
All Replies (3)
That problem can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
If the yahoo toolbar is the problem do I uninstall it? If so I don't know how to because I can't find it in my programs under control panel
Do you have the Yahoo toolbar?
- View > Toolbars or the orange Firefox button > Options
If you do not have it then this doesn't apply and you need to check for problems caused by other extensions.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.