My home page does not start
Hello, Help would be nice. I used Firefox for a long time and I had no problems in launching my home page until today. Problem : I do not know Symptoms : I can get my home page or whatever URL after using "Reset Firefox" in the tab Help>Trouble Shooting Information.
When living Firefox and getting back again, the problem still occurs. I do not know how to solve this problem. Thanks in advance for help. Regards Bernard
Isisombululo esikhethiwe
You're welcome
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (4)
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
What is the home page setting?
Is that a web page or the about:home page?
If it is a web page the try to clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
Thank you very much for the feedback.
I did it and it did work on the spot. But after several launch of firefox and resetting, things are going well now.
I agree with your diagnostics.
Thank you again for your support.
Bernard
Isisombululo Esikhethiwe
You're welcome
Problem solved