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drop down arrow at end of URL won't display recent websites

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Using a MAC and just "upgraded" to Firefox 15.0.1. Previously, I was able to quickly select a website frequently used, such as facebook, simply by selecting the drop down arrow at the far right end of the URL line. Now when I select the drop down arrow or attempt to "star" a website, it simply blinks at me but doesn't drop down to display the previously and frequented sites for selection.

Using a MAC and just "upgraded" to Firefox 15.0.1. Previously, I was able to quickly select a website frequently used, such as facebook, simply by selecting the drop down arrow at the far right end of the URL line. Now when I select the drop down arrow or attempt to "star" a website, it simply blinks at me but doesn't drop down to display the previously and frequented sites for selection.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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You can check the urlbar.* prefs on the about:config page and reset all bold user set urlbar.* prefs to the default value via the right-click context menu -> Reset.

Check at least:

  • browser.urlbar.maxRichResults

You can also check for problems with the preferences and if necessary rename or delete the prefs.js file and a possible user.js file to reset all prefs.