"this connection is untrusted" keeps coming up for paypal
On going from e-bay to paypal I'm contently getting "this connection is untrusted" and there is no place to go to fix it.
Isisombululo esikhethiwe
Hi,
Please also try this: https://www.paypal.com/
If the problem persists, you can also consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.
(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as otherwise it would be left intact with the previous data until deleted.
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Isisombululo Esikhethiwe
Hi,
Please also try this: https://www.paypal.com/
If the problem persists, you can also consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.
(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as otherwise it would be left intact with the previous data until deleted.
Which security software (firewall, anti-virus) do you have?
Microsoft essential
I have reset Firefox many times and it works for a short period but doesn't last.
Which URL are you using to access Paypal??
Please also create a screenshot of the error page (with the expanded Technical Details section) you're seeing by following the guide mentioned at How do I create a screenshot of my problem?.
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. You really help us to visualize the problem.
solved the problem thanks for all the help!
Note that a "Reset" creates a new profile and tries to import some settings from the old profile leaving the old profile intact, including the cache folder (about:cache) that can take up to 1 GB.
You may want to remove profiles that you aren't using anymore if you've used reset more than once to free up no longer used disk space occupied by those profile folders.
The new folders created by a reset have a time stamp in Unix epoch appended.
The original default profile folder only has a xxxxxxxx.default name.
Okulungisiwe ngu cor-el