Izimpendulo zakamuva ze-Firefox 13.01 Update - Flash Player still crashinghttps://support.mozilla.org/zu/questions/9297332012-08-11T23:45:56-07:00I have not been able to use Firefox 13, 14, due to Flash problems. I got tired of using other brows2012-08-11T23:45:56-07:00Random_guyhttps://support.mozilla.org/zu/questions/929733?page=3#answer-359640<p>I have not been able to use Firefox 13, 14, due to Flash problems. I got tired of using other browsers as a substitute, so I decided to download Firefox 15 beta yesterday to see if the problem had been fixed yet. I am pleased to say that with this version running on my computer, I am no longer having any problems with the browser freezing on pages with Flash content, or flash videos not loading or working properly. I am using Windows 7, 64 bit as an operating system and am running common Firefox add-ons like Adblock Plus, NoScript, and WOT. I don't know how people feel about using a beta version of Firefox, but it certainly does bode well for those of us who are having these problems with flash and are waiting for a fix.
</p><p>Edit: 15/08/2012: Yesterday, Firefox 15 beta 4 started having trouble with displaying Flash content (Same as before - stuttering, slow loading, freezing). No viruses found, plug-ins up to date, no new add-ons or themes added or removed. A simple uninstall/reinstall did nothing. I have not tried resetting Firefox yet. My computer updated Flash sometime within the last 24 hours, going from 11.3.300.270 to 11.3.300.271 (set to auto update). I don't know if this is the culprit. Also, problems with FF 15 b4 occurred before I downloaded "Patch Tuesday" Microsoft updates, so that would not be the problem.
</p><p>In any case, I will go back to Chrome for a while until there has been an update for Firefox or Flash, and try again.
</p>harky and pumkin54, if you have Windows Vista or Windows 7, have you considered disabling the new pr2012-07-22T13:56:37-07:00jscher2000https://support.mozilla.org/zu/questions/929733?page=3#answer-354323<p>harky and pumkin54, if you have Windows Vista or Windows 7, have you considered disabling the new protected mode in Flash 11.3? See this support article from Adobe under the heading "Last Resort": <a href="http://forums.adobe.com/message/4468493" rel="nofollow">Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?</a>
</p>I do have IE Tab Plus installed, but it's been disabled for a very long time, since early last year 2012-07-22T12:59:54-07:00pumkin54https://support.mozilla.org/zu/questions/929733?page=3#answer-354315<p>I do have IE Tab Plus installed, but it's been disabled for a very long time, since early last year I think. I will uninstall it completely and see if that changes anything over the next few days. The only addon I've installed recently (ie. within the past 2 months) has been RSS Ticker and I think the YouTube crash problem predates that, but I can't remember for sure. I'll try uninstalling that&nbsp;:( after the IE Tab test.
</p>did u install IE Tab? i suspect my issue could be cause by IE tab but it too useful that i dont bear2012-07-22T12:57:01-07:00harkyhttps://support.mozilla.org/zu/questions/929733?page=3#answer-354312<p>did u install IE Tab? i suspect my issue could be cause by IE tab but it too useful that i dont bear to uninstall... sigh
</p>I'm having this problem incessantly whenever watching YouTube videos. I updated Firefox, uninstalled2012-07-22T12:42:03-07:00pumkin54https://support.mozilla.org/zu/questions/929733?page=3#answer-354305<p>I'm having this problem incessantly whenever watching YouTube videos. I updated Firefox, uninstalled and reinstalled Flash Player, etc. It's ridiculous. It's to the point where I hesitate to even touch the tab with YouTube in it because it might crash. If I try to pause, rewind/forward or change the window size, anything at all, it crashes about 25% of the time. Firefox freezes for about 30 seconds and then I get the message that Flash player has crashed. This is in addition to the problem with Netflix and movies simply not loading, which I've been having for about 6 months now, on and off.
</p><p>I've stopped using Firefox to watch videos entirely. Now I have Chrome constantly open as well, just for YouTube and Netflix. It's a pretty disappointing situation.
</p>The 10.3.183.20 version has the latest security patches.
https://www.adobe.com/support/security/in2012-07-22T11:31:36-07:00cor-elhttps://support.mozilla.org/zu/questions/929733?page=3#answer-354282<p>The 10.3.183.20 version has the latest security patches.
</p>
<ul><li> <a href="https://www.adobe.com/support/security/index.html#flashplayer" rel="nofollow">https://www.adobe.com/support/security/index.html#flashplayer</a>
</li></ul>At the very bottom of the instructions it says:
Important: It will be important to install the updat2012-07-22T11:27:42-07:00lucky97https://support.mozilla.org/zu/questions/929733?page=3#answer-354280<p>At the very bottom of the instructions it says:
</p><p>Important: It will be important to install the update that fixes this issues as using the latest version of Flash is critical to keeping your computer safe.
</p><p>So doesn't that mean that using an older version of Flash will be unsafe? It sounds like I'll be trading constant crashing for a slew of viruses. How is that better?
</p><p>I'll tell ya what, this is getting really old. Is this issue ever going to be resolved or should I start looking into Chrome?
</p>Hi jlmorris, is this your first post about this? Did you see this article: Adobe Flash plugin has cr2012-07-22T02:17:48-07:00jscher2000https://support.mozilla.org/zu/questions/929733?page=3#answer-354122<p>Hi jlmorris, is this your first post about this? Did you see this article: <a href="/en-US/kb/adobe-flash-plugin-has-crashed" rel="nofollow">Adobe Flash plugin has crashed - Prevent it from happening again</a>?
</p>Thanks Khorne, but your solution is not working for me. Still crashes after I modified that file.
2012-07-21T10:31:27-07:00jlmorrishttps://support.mozilla.org/zu/questions/929733?page=2#answer-353951<p>Thanks Khorne, but your solution is not working for me. Still crashes after I modified that file.
</p>a) it is not a firefox problem but a flash problem, Check my solution that i wrote a couple of weeks2012-07-16T03:27:56-07:00Khornehttps://support.mozilla.org/zu/questions/929733?page=2#answer-352232<p>a) it is not a firefox problem but a flash problem, Check my solution that i wrote a couple of weeks ago.
b) firefox 14 will not fix the problem, right now, i am using firefox 14-BETA and the problem is still present, however i can solve editing a single file.
</p>Update
As far as I am aware any updates released to date by Flash Player have NOT yet fixed the Flas2012-07-16T02:56:43-07:00John99https://support.mozilla.org/zu/questions/929733?page=2#answer-352223<p>Update
</p><p>As far as I am aware any updates released to date by Flash Player have NOT yet fixed the Flash 11.3 problems, and Firefox has not managed to do anything to fix the problem,
</p><p>By all means read this thread for the information it contains, and should you discover a fix post about it, but if you have a problem of your own please post in a new thread of your own by using the link
</p>
<ul><li> <a href="/questions/new" rel="nofollow">/questions/new</a> follow the prompts and links from there
</li></ul>
<p>Note Firefox 14 will soon be released. (I can not say I personally have noticed any mention of a fix in the new Firefox release).
</p>Am afraid I gave up & switched to Chrome a couple of weeks ago. Has given me no problems so far 2012-07-05T04:19:58-07:00Dolfijn227https://support.mozilla.org/zu/questions/929733?page=2#answer-349800<p>Am afraid I gave up &amp; switched to Chrome a couple of weeks ago. Has given me no problems so far (touch wood!) &amp; don't think I will be switching back to Firefox.
</p>I uninstalled Adobe Flash 11.3 and installed 10.3. Firefox 13.01 still keeps crashing. This happens 2012-07-05T03:07:59-07:00RoundedRoosterhttps://support.mozilla.org/zu/questions/929733?page=2#answer-349781<p>I uninstalled Adobe Flash 11.3 and installed 10.3. Firefox 13.01 still keeps crashing. This happens on my work laptop (Dell) and my home laptop (Acer). Can't help but to notice that Firefox keeps increasing the amount of memory after it loads (if it loads). Like a runaway train! I think the problem is Firefox, since the Adobe 10.3 doesn't work either. Any idea of when this will be fixed? Or do I commit to Internet Explorer to cure the recent bug trend of Firefox?
</p>5 days later. Everything is good. I never encountered any crash or slowness in any flash app. Someti2012-07-03T03:10:18-07:00gnapathttps://support.mozilla.org/zu/questions/929733?page=2#answer-349294<p>5 days later. Everything is good. I never encountered any crash or slowness in any flash app. Sometimes videos on youtube has a glitch, not sure if it is related to our issue. pmt
</p>I really liked Firefox but the crashing and slowness is killing me. Going to have to use Chrome or 2012-06-28T02:15:16-07:00kmjjnj40https://support.mozilla.org/zu/questions/929733?page=2#answer-347964<p>I really liked Firefox but the crashing and slowness is killing me. Going to have to use Chrome or the dreaded Internet Explorer.
</p>Go to your add on plugin . Disable the last update.
let the last one at on . It gonna work again.
F2012-06-27T14:02:41-07:00HelpHere2https://support.mozilla.org/zu/questions/929733?page=2#answer-347813<p>Go to your add on plugin . Disable the last update.
let the last one at on . It gonna work again.
For me it 11.2.202.233
Then wait for the new correction of firefox .
Dont touch anything else before
</p>I have tried the "flash player" uninstall and installing a lower version of it. Adobe Flash Player 12012-06-27T05:01:44-07:00gnapathttps://support.mozilla.org/zu/questions/929733?page=2#answer-347626<p>I have tried the "flash player" uninstall and installing a lower version of it. Adobe Flash Player 10.3 only worked for me for about a day, and goes back to crashing again. I just installed the 11.2 this morning, so far it is working fine. Still under observation. Pmt
</p>Thanks Khorne, that actually worked.
I still can't understand how the Firefox+Flash combination, use2012-06-26T02:23:10-07:00frankmeulenaarhttps://support.mozilla.org/zu/questions/929733?page=2#answer-347107<p>Thanks Khorne, that actually worked.
</p><p>I still can't understand how the Firefox+Flash combination, used by millions of users could be buggy for so long. Please Flash, just die.
</p>As a footnote to Khorne's pose, if Windows will not allow you to save changes to a file in that fold2012-06-25T08:14:35-07:00jscher2000https://support.mozilla.org/zu/questions/929733?page=2#answer-346779<p>As a footnote to Khorne's pose, if Windows will not allow you to save changes to a file in that folder, you can Save As into another location such as the desktop, and then drag the file back to its correct location.
</p>a) search the file mms.cfg
in my case is in : C:\Windows\SysWOW64\Macromed\Flash\mms.cfg (wind2012-06-25T08:02:08-07:00Khornehttps://support.mozilla.org/zu/questions/929733?page=2#answer-346772<p>a) search the file mms.cfg
</p><p>in my case is in&nbsp;: C:\Windows\SysWOW64\Macromed\Flash\mms.cfg (windows 7 64bits) in windows 32 bits it could exists in c:\windows\system32
</p><p>b) open it with the notepad and it should looks like
</p><p><strong>AutoUpdateDisable=1</strong>
</p><p><strong>SilentAutoUpdateEnable=0</strong>
</p><p>c) add the next line:
</p><p><strong>ProtectedMode=0</strong>
</p><p>so ,mms.cfg should looks like
</p><p><strong>AutoUpdateDisable=0</strong>
</p><p><strong>SilentAutoUpdateEnable=1</strong>
</p><p><strong>ProtectedMode=0</strong>
</p><p>and save it.
</p><p>reopen firefox and that's it, a 100% functional firefox again.
</p>