Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

All media files on all websites don't play.

  • 1 baphendule
  • 12 zinale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu philipp

nadinebeiruti
nadinebeiruti
more options

Whenever I click on a "play" button on either a video or audio file, absolutely nothing happens and the media file doesn't play. On Youtube, I get a message that says "An error has occured. Please try again later." This only happens on Firefox as media files work fine on IE or Chrome.

Whenever I click on a "play" button on either a video or audio file, absolutely nothing happens and the media file doesn't play. On Youtube, I get a message that says "An error has occured. Please try again later." This only happens on Firefox as media files work fine on IE or Chrome.

Isisombululo esikhethiwe

hello nadine, this is likely a problem in connection with the recent update of adobe's flash plugin (chrome & ie are supplied with a different version of the plugin by adbobe), please refer to the following article for common solutions: Flash 11.3 doesn't load video in Firefox

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

philipp
philipp
  • Moderator
more options

Isisombululo Esikhethiwe

hello nadine, this is likely a problem in connection with the recent update of adobe's flash plugin (chrome & ie are supplied with a different version of the plugin by adbobe), please refer to the following article for common solutions: Flash 11.3 doesn't load video in Firefox