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Nectar tool bar disappears after Firefox 12 installed

Kuphostiwe

I installed Firefox 12 and my nectar toolbar disappeared.

I have reinsted it several times to no avail. All I can see is a blue toolbar where the nectar toolbar should be.

Any thoughts?

I installed Firefox 12 and my nectar toolbar disappeared. I have reinsted it several times to no avail. All I can see is a blue toolbar where the nectar toolbar should be. Any thoughts?

Eminye Imininingwane Yohlelo

Lokhu kwenzekile

Ngaso sonke isikhathi lapho i-Firefox ivulwa

Lokhu kwaqala ngenkathi...

Firefox 12 installed

Fakela amapulagi

  • Shockwave Flash 11.2 r202
  • 5.1.10411.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Next Generation Java Plug-in 1.6.0_31 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NPWLPG
  • iTunes Detector Plug-in
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 15.0.2.72
  • Yahoo Application State Plugin version 1.0.0.7
  • Google Update
  • CANON iMAGE GATEWAY Mycamera Plugin

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

Eminye Imininingwane

None available.

ffxsf 6 izisombululo 77 izimpendulo
Kuphostiwe

The problem is probably that they havent updated the toolbar to work with Firefox 12, you should contact them so that they know about the issue.

The problem is probably that they havent updated the toolbar to work with Firefox 12, you should contact them so that they know about the issue.

Umnikazi wombuzo

I have been in constant contact with the company that maintains the toolbar and they are just as flumoxed. Interestingly, the toolbar did reappear for a few hours yesterday but, despite me making no changes to any software or hardware, promptly disappeared again!

I have been in constant contact with the company that maintains the toolbar and they are just as flumoxed. Interestingly, the toolbar did reappear for a few hours yesterday but, despite me making no changes to any software or hardware, promptly disappeared again!
cor-el
  • Top 10 Contributor
  • Moderator
17346 izisombululo 156791 izimpendulo
Kuphostiwe
You can try: *http://kb.mozillazine.org/Corrupt_localstore.rdf

Umnikazi wombuzo

Tried it several times and it made no difference. Tried disabling other add ons as well and it didn't help.

Tried it several times and it made no difference. Tried disabling other add ons as well and it didn't help.
ideato 893 izisombululo 6250 izimpendulo
Kuphostiwe

copied from: http://www.nectar.com/collect/toolbar/faq.points

I installed the Nectar Search Toolbar, but I still do not see it. What should I do?

The Nectar Search Toolbar is Hidden (Firefox)

In your Mozilla menu bar, go to the "View" menu and select "Nectar Search Toolbars." Next to the " Nectar Search Toolbar" there should be a check mark. If there is no check mark, the Nectar Search Toolbar is hidden. If it is already checked, Mozilla may not be recognizing the Nectar Search Toolbar. Try unchecking it and checking it again. If you still do not see the Nectar Search Toolbar, the Nectar Search Toolbar is not properly installed. Go back to the Nectar Search Toolbar download page and try installing it again.

If the above doesn't work try reinstalling it again via the Nectar Search download page on Nectar.com



thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

copied from: http://www.nectar.com/collect/toolbar/faq.points ''I installed the Nectar Search Toolbar, but I still do not see it. What should I do?'' The Nectar Search Toolbar is Hidden (Firefox) In your Mozilla menu bar, go to the "View" menu and select "Nectar Search Toolbars." Next to the " Nectar Search Toolbar" there should be a check mark. If there is no check mark, the Nectar Search Toolbar is hidden. If it is already checked, Mozilla may not be recognizing the Nectar Search Toolbar. Try unchecking it and checking it again. If you still do not see the Nectar Search Toolbar, the Nectar Search Toolbar is not properly installed. Go back to the Nectar Search Toolbar download page and try installing it again. If the above doesn't work try reinstalling it again via the Nectar Search download page on Nectar.com thank you Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Umnikazi wombuzo

I have tried this solution so many times over the last few days it is unreal, and all to no avail.

I have tried this solution so many times over the last few days it is unreal, and all to no avail.
Jake5dadff 0 izisombululo 3 izimpendulo
Kuphostiwe

Impendulo Ewusizo

I am using FireFox 14.0.1 - Nectar toolbar was fine yesterday but has gone today and although it appears as an add-on it does not appear as a toolbar which I can use for searching! Tried clearing everything and downloading again but no change! Any one have any thoughts?

I am using FireFox 14.0.1 - Nectar toolbar was fine yesterday but has gone today and although it appears as an add-on it does not appear as a toolbar which I can use for searching! Tried clearing everything and downloading again but no change! Any one have any thoughts?
cjar1950 0 izisombululo 6 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Same here. Firefox 14.0.1 reinstall doesn't help. New install on another machine Doesn't help. Point of interest, It's not working on IE8 either.

Same here. Firefox 14.0.1 reinstall doesn't help. New install on another machine Doesn't help. Point of interest, It's not working on IE8 either.
jianean 0 izisombululo 2 izimpendulo
Kuphostiwe

Same as Jake 5 and cjar - I am also using Firefox 14.0.1; I also used it yesterday & it was fine and today it has gone; I have also re-downloaded it without any change. I have an Apple iMac, Snow Leopard - OS X 10.6.8; I don’t have any microsoft OS system to check on that. Don’t know if this helps anyone with finding the solution but hope so.

Same as Jake 5 and cjar - I am also using Firefox 14.0.1; I also used it yesterday & it was fine and today it has gone; I have also re-downloaded it without any change. I have an Apple iMac, Snow Leopard - OS X 10.6.8; I don’t have any microsoft OS system to check on that. Don’t know if this helps anyone with finding the solution but hope so.
deam 0 izisombululo 2 izimpendulo
Kuphostiwe

I am having the same problem today and I am using 14.1. It was fine yesterday and is gone today. I can see it in my extensions and I have uninstalled and reinstalled to no avail. It doesn't show in Toolbars either.

Does anyone have any suggestions please

I am having the same problem today and I am using 14.1. It was fine yesterday and is gone today. I can see it in my extensions and I have uninstalled and reinstalled to no avail. It doesn't show in Toolbars either. Does anyone have any suggestions please
Exasperatedgooch 0 izisombululo 6 izimpendulo
Kuphostiwe

I have exactly the same problem with Firefox 14.01 - the Nectar toolbar shows up in add ons, but not in view toolbars - it was ok yesterday. I have tried re installing, but to no avail - any suggestions from anybody? please

I have exactly the same problem with Firefox 14.01 - the Nectar toolbar shows up in add ons, but not in view toolbars - it was ok yesterday. I have tried re installing, but to no avail - any suggestions from anybody? please
hammysg1 0 izisombululo 3 izimpendulo
Kuphostiwe

Same problem here, I am using 14.1, the toolbar was fine a few days ago but has now disappeared. It appears in add-ons but not in the toolbar list, so the suggestion from nectar to re-tick it is useless, it's not possible to re-tick something which isn't there. I have tried reinstalling from nectar website and I have tried disabling and re-enabling the add-on but makes no difference - help anybody?

I understand why there is no facility to contact Mozilla but it's a shame when there are problems like this when there is clearly a systemic problem with a version of firefox - how do Mozilla find out when there is a problem that needs a patch - does anyone know if they monitor these forums? Hammy

Same problem here, I am using 14.1, the toolbar was fine a few days ago but has now disappeared. It appears in add-ons but not in the toolbar list, so the suggestion from nectar to re-tick it is useless, it's not possible to re-tick something which isn't there. I have tried reinstalling from nectar website and I have tried disabling and re-enabling the add-on but makes no difference - help anybody? I understand why there is no facility to contact Mozilla but it's a shame when there are problems like this when there is clearly a systemic problem with a version of firefox - how do Mozilla find out when there is a problem that needs a patch - does anyone know if they monitor these forums? Hammy
cjar1950 0 izisombululo 6 izimpendulo
Kuphostiwe

There have been a number of "Tweets" with this problem on the Nectar website. Nectar Support are advising emailing support@freecause.com.

If and when Nectar/Freecause resolve the issue, how do we get the updated extension?

There have been a number of "Tweets" with this problem on the Nectar website. Nectar Support are advising emailing support@freecause.com. If and when Nectar/Freecause resolve the issue, how do we get the updated extension?
Jake5dadff 0 izisombululo 3 izimpendulo
Kuphostiwe

Hi jianean - It does still appear to be working on IE9!

Hi jianean - It does still appear to be working on IE9!

Okulungisiwe ngu Jake5dadff

MrMarty 0 izisombululo 6 izimpendulo
Kuphostiwe

Same here Firefox 12, The search vanished about 2 days ago, Serveral attempts to re-install and no luck.

Upgraded to Firefox 14 and tried to install it again and still nothing.

Not showing on the toolbar menu either.

Comodo Firewall and AVG Anti Virus. Whats everyone else using?

Same here Firefox 12, The search vanished about 2 days ago, Serveral attempts to re-install and no luck. Upgraded to Firefox 14 and tried to install it again and still nothing. Not showing on the toolbar menu either. Comodo Firewall and AVG Anti Virus. Whats everyone else using?
hammysg1 0 izisombululo 3 izimpendulo
Kuphostiwe

Hi MrMarty, I'm using Kaspersky for AV and firewall so not connected to the problem I think. To be honest I had the same problem on my Mum's PC a year ago and have never been able to get the toolbar back again.

Hi MrMarty, I'm using Kaspersky for AV and firewall so not connected to the problem I think. To be honest I had the same problem on my Mum's PC a year ago and have never been able to get the toolbar back again.
Exasperatedgooch 0 izisombululo 6 izimpendulo
Kuphostiwe

Well I am using Norton 360, can't be that, everything was fine since I installed Nectar toolbar about 2 weeks ago until yesterday morning, when it disappeared

Well I am using Norton 360, can't be that, everything was fine since I installed Nectar toolbar about 2 weeks ago until yesterday morning, when it disappeared
MrMarty 0 izisombululo 6 izimpendulo
Kuphostiwe

Windows 7?

I went on ebay not long ago and the red bar popped up. So Nectar is in there somewhere.

Windows 7? I went on ebay not long ago and the red bar popped up. So Nectar is in there somewhere.
paulechapman 0 izisombululo 1 izimpendulo
Kuphostiwe

At least three people have "lost" the Nectar toolbar in this household in the last few days. I have tried numerous times to download it again to Firefox and have had no luck - so I tried to see how it worked with Google Chrome - no problem and it showed all the previous points I had been collecting on Firefox. I think the problem may be with Mozilla Firefox!

At least three people have "lost" the Nectar toolbar in this household in the last few days. I have tried numerous times to download it again to Firefox and have had no luck - so I tried to see how it worked with Google Chrome - no problem and it showed all the previous points I had been collecting on Firefox. I think the problem may be with Mozilla Firefox!
cjar1950 0 izisombululo 6 izimpendulo
Kuphostiwe

XP Pro. Avira Antivirus. Hardware Firewall.

Firefox14.0.1 No Toolbar Search.. No red bar on ebay etc. IE8 No Toolbar Search.. Red bar appears for ebay etc. Chrome..Search "Toolbar" appears. Red bar appears for ebay etc.

XP Pro. Avira Antivirus. Hardware Firewall. Firefox14.0.1 No Toolbar Search.. No red bar on ebay etc. IE8 No Toolbar Search.. Red bar appears for ebay etc. Chrome..Search "Toolbar" appears. Red bar appears for ebay etc.