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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I'm logged in and the page knows it but it will not let me in. IE9 works.

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  • Igcine ukuphendulwa ngu cor-el

Hwalker1
Hwalker1
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I logged in to the Adobe site from Dreamweaver CS5.5. The site recognized me and displayed my name on the page. However, it did not display the welcome bar where registered users like me can make posts. See http://forums.adobe.com/community/gen.../forum_comments?view=discussions&start=0. The bar should appear just below the black Forums box on the left, with an avatar for the user.

After contacting Adobe customer support I just tried it in IE9 and Google Chrome with no problems. Entered the url in a fresh Firefox page with the same result - no access.

So I thought that I would ask you about how to fix it.

I logged in to the Adobe site from Dreamweaver CS5.5. The site recognized me and displayed my name on the page. However, it did not display the welcome bar where registered users like me can make posts. See [http://forums.adobe.com/community/general/forum_comments?view=discussions&start=0]. The bar should appear just below the black Forums box on the left, with an avatar for the user. After contacting Adobe customer support I just tried it in IE9 and Google Chrome with no problems. Entered the url in a fresh Firefox page with the same result - no access. So I thought that I would ask you about how to fix it.

Okulungisiwe ngu NoahSUMO

Isisombululo esikhethiwe

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Isisombululo Esikhethiwe

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).