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Flash has no sound

Kuphostiwe

Using Firefox 10, now 11, under OS X Lion, I have no sound in flash videos and animations. I have sound in flash videos and animations under Chrome & Safari. I have sound in all other apps. I have sound in Firefox when the video or animation is not flash (HTML 5, for example.)

Using Firefox 10, now 11, under OS X Lion, I have no sound in flash videos and animations. I have sound in flash videos and animations under Chrome & Safari. I have sound in all other apps. I have sound in Firefox when the video or animation is not flash (HTML 5, for example.)

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 11.1 r102

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:11.0) Gecko/20100101 Firefox/11.0

Eminye Imininingwane

I have checked all the settings suggested in the No Sound with Flash article in the Firefox knowledge base. This includes checking global storage, making sure third party sites can store information for embedded videos, clearing the cache, allowing pop ups. I've also checked the Midi set up to make sure sound is correctly set at 44,000 khz. I have completely uninstalled and reinstalled Firefox. I have completely uninstalled and reinstalled Flash. I have rolled back to an older version of Flash. I have removed all plug ins and extensions except for Shockwave Flash. Nothing has worked.
Here is the information from Help > Troubleshooting Information
Application Basics
Name
Firefox
Version
11.0
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:11.0) Gecko/20100101 Firefox/11.0
Profile Directory
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20120312181643
browser.startup.homepage_override.mstone
rv:11.0
extensions.lastAppVersion
11.0
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
Graphics
Vendor ID
10de
Device ID
0a29
WebGL Renderer
NVIDIA Corporation -- NVIDIA GeForce GT 330M OpenGL Engine -- 2.1 NVIDIA-7.18.11
GPU Accelerated Windows
1/1 OpenGL
AzureBackend
skia

kingdhanu 1 izisombululo 7 izimpendulo
Kuphostiwe

try to add https always to the firefox. Prob will solve

try to add https always to the firefox. Prob will solve

Umnikazi wombuzo

That did not work

That did not work
ideato 893 izisombululo 6250 izimpendulo
Kuphostiwe
see if this is helpful : [http://kb.mozillazine.org/Flash#No_audio_when_Flash_video_originates_from_an_external_site No audio when Flash video originates from an external site] thank you

Umnikazi wombuzo

Thanks. Already tried that. Didn't work.

Thanks. Already tried that. Didn't work.
cor-el
  • Top 10 Contributor
  • Moderator
17589 izisombululo 159130 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Try to clear the Flash cookies (LSO). Flash Website Storage Settings panel: * http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html Global Storage Settings Panel: * http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html Flash Local storage settings Help: * http://www.macromedia.com/support/documentation/en/flashplayer/help/help02.html
zorblek 1 izisombululo 10 izimpendulo
Kuphostiwe

I'm having the same problem with Firefox 11 and Flash 11.2.202.228 on Windows 7. Flash works normally in both Chrome and IE, but I get no sound in Firefox. HTML5 videos play normally. I've tried all the above fixes with no luck.

I'm having the same problem with Firefox 11 and Flash 11.2.202.228 on Windows 7. Flash works normally in both Chrome and IE, but I get no sound in Firefox. HTML5 videos play normally. I've tried all the above fixes with no luck.
zorblek 1 izisombululo 10 izimpendulo
Kuphostiwe

Impendulo Ewusizo

I should add that, unlike the original poster, the problem started for me in Firefox 11, not 10. And as far as I can tell, it didn't happen following any Firefox or add-on updates.

I should add that, unlike the original poster, the problem started for me in Firefox 11, not 10. And as far as I can tell, it didn't happen following any Firefox or add-on updates.
ClearD 0 izisombululo 1 izimpendulo
Kuphostiwe

I found this just now:

http://forums.adobe.com/thread/1026022

It fits the question, and I had the same problem. Their temporary solution for windows 7 was to lower the bitrate to 44100 KHz and that solved the problem for me. :) Figured I'd share.

I found this just now: http://forums.adobe.com/thread/1026022 It fits the question, and I had the same problem. Their temporary solution for windows 7 was to lower the bitrate to 44100 KHz and that solved the problem for me. :) Figured I'd share.