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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 10 will not access the web. Other browsers OK. Help!

  • 14 uphendule
  • 4 zinale nkinga
  • 675 views
  • Igcine ukuphendulwa ngu Vivek

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IT JUST STOPPED! Even the Geek Squad can't get it to work. Seems like it was working fine then it didn't. Get this message for EVERY site: "Firefox can't establish a connection to the server"

Isisombululo esikhethiwe

OMG! After all of that..... once I uninstalled McAfee it works fine. I am trying a re-install of McAfee as we "speak" to see if it they will be OK together. If there is a problem, I'll repost. If not... well consider this closed. And thank you VERY VERY much for all of your help. Pete

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (14)

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Hi,

Please see this.

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Thank you for your reply. I followed the instructions, but the changes did not fix the problem. Not certain where to go from here. I LOVE Firefox and do not want to abandon it. Any suggestions?

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Are you able to connect using another browser on the same PC?

Okulungisiwe ngu Vivek

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Yes. Chrome, IE, and Netscape. This one has got me stumped.

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Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

You can also try creating a new profile and open Firefox in that.

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Same problem in safe more. New profile did not help either. all add-ons disabled.

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thats safe mode

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Can you please post a screenshot of the error page. Add images: Browse below Post a Reply on this page.

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TEXT OF DIALOG BOX:

       Unable to connect
            
         Firefox can't establish a connection to the server at us.mg5.mail.yahoo.com.
         The site could be temporarily unavailable or too busy. Try again in a few
         moments.
         If you are unable to load any pages, check your computer's network
         connection.
         If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.
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You may have to check the settings in the security software. Please see this. You can also check with the portable Firefox.

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Turned off McAfee firewall, but it still fails. Next step is to kill McAfee altogether. I'll research this and update the thread. Thx for ur help. Pete

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Hi Pete,

You may have already gone through these from the links, but if you haven't, I hope this is helpful: Firewalls and McAfee settings.

Okulungisiwe ngu Vivek

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Isisombululo Esikhethiwe

OMG! After all of that..... once I uninstalled McAfee it works fine. I am trying a re-install of McAfee as we "speak" to see if it they will be OK together. If there is a problem, I'll repost. If not... well consider this closed. And thank you VERY VERY much for all of your help. Pete

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Let's hope it holds :) Thanks for posting the details. Please note that if the McAfeee rules and confs weren't deleted when uninstalling, the problem may resurface.