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Firefox crashes often

Kuphostiwe

Having updated to Firefox 10, we're getting frequent crashes. Seems to happen more on javascript-heavy and/or https sites. Having logged in tabs on gmail and facebook causes a crash every time.

Also happens in safe mode. Crash reporter does not appear.

Having updated to Firefox 10, we're getting frequent crashes. Seems to happen more on javascript-heavy and/or https sites. Having logged in tabs on gmail and facebook causes a crash every time. Also happens in safe mode. Crash reporter does not appear.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • Shockwave Flash 11.1 r102
  • Next Generation Java Plug-in 1.6.0_30 for Mozilla browsers

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 5.1; rv:10.0) Gecko/20100101 Firefox/10.0

Eminye Imininingwane

Application Basics
Name
Firefox
Version
10.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:10.0) Gecko/20100101 Firefox/10.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
BetterPrivacy
1.68
true
{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
British English Dictionary
1.19.1
true
en-GB@dictionaries.addons.mozilla.org
Flashblock
1.5.15.1
true
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
Java Quick Starter
1.0
false
jqs@sun.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
NoScript
2.2.8
false
{73a6fe31-595d-460b-a920-fcc0f8843232}
Table2Clipboard
1.5.3.1
false
{9ab67d74-ec41-4cb2-b417-df5d93ba1beb}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
3
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.co.uk/
browser.startup.homepage_override.buildID
20120129021758
browser.startup.homepage_override.mstone
rv:10.0
browser.tabs.warnOnClose
false
dom.ipc.plugins.enabled.npietab2.dll
true
extensions.lastAppVersion
10.0
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
gfx.blacklist.layers.direct3d9
2
gfx.blacklist.layers.opengl
2
gfx.blacklist.suggested-driver-version
10.6
gfx.blacklist.webgl.angle
2
gfx.blacklist.webgl.msaa
2
gfx.blacklist.webgl.opengl
2
gfx.direct2d.disabled
true
layers.acceleration.disabled
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1328185515
places.history.expiration.transient_current_max_pages
93902
places.history.expiration.transient_optimal_database_size
150242754
places.last_vacuum
1326464299
print.print_printer
Xerox 6180 PCL
print.printer_Canon_PIXMA_iP4000R.print_bgcolor
false
print.printer_Canon_PIXMA_iP4000R.print_bgimages
false
print.printer_Canon_PIXMA_iP4000R.print_command
print.printer_Canon_PIXMA_iP4000R.print_downloadfonts
false
print.printer_Canon_PIXMA_iP4000R.print_edge_bottom
0
print.printer_Canon_PIXMA_iP4000R.print_edge_left
0
print.printer_Canon_PIXMA_iP4000R.print_edge_right
0
print.printer_Canon_PIXMA_iP4000R.print_edge_top
0
print.printer_Canon_PIXMA_iP4000R.print_evenpages
true
print.printer_Canon_PIXMA_iP4000R.print_footercenter
print.printer_Canon_PIXMA_iP4000R.print_footerleft
&PT
print.printer_Canon_PIXMA_iP4000R.print_footerright
&D
print.printer_Canon_PIXMA_iP4000R.print_headercenter
print.printer_Canon_PIXMA_iP4000R.print_headerleft
&T
print.printer_Canon_PIXMA_iP4000R.print_headerright
&U
print.printer_Canon_PIXMA_iP4000R.print_in_color
true
print.printer_Canon_PIXMA_iP4000R.print_margin_bottom
0.5
print.printer_Canon_PIXMA_iP4000R.print_margin_left
0.5
print.printer_Canon_PIXMA_iP4000R.print_margin_right
0.5
print.printer_Canon_PIXMA_iP4000R.print_margin_top
0.5
print.printer_Canon_PIXMA_iP4000R.print_oddpages
true
print.printer_Canon_PIXMA_iP4000R.print_orientation
0
print.printer_Canon_PIXMA_iP4000R.print_pagedelay
500
print.printer_Canon_PIXMA_iP4000R.print_paper_data
9
print.printer_Canon_PIXMA_iP4000R.print_paper_height
11.00
print.printer_Canon_PIXMA_iP4000R.print_paper_size_type
0
print.printer_Canon_PIXMA_iP4000R.print_paper_size_unit
1
print.printer_Canon_PIXMA_iP4000R.print_paper_width
8.50
print.printer_Canon_PIXMA_iP4000R.print_reversed
false
print.printer_Canon_PIXMA_iP4000R.print_scaling
0.70
print.printer_Canon_PIXMA_iP4000R.print_shrink_to_fit
true
print.printer_Canon_PIXMA_iP4000R.print_to_file
false
print.printer_Canon_PIXMA_iP4000R.print_unwriteable_margin_bottom
0
print.printer_Canon_PIXMA_iP4000R.print_unwriteable_margin_left
0
print.printer_Canon_PIXMA_iP4000R.print_unwriteable_margin_right
0
print.printer_Canon_PIXMA_iP4000R.print_unwriteable_margin_top
0
print.printer_DocuCom_PDF_Driver.print_bgcolor
true
print.printer_DocuCom_PDF_Driver.print_bgimages
true
print.printer_DocuCom_PDF_Driver.print_command
print.printer_DocuCom_PDF_Driver.print_downloadfonts
false
print.printer_DocuCom_PDF_Driver.print_edge_bottom
0
print.printer_DocuCom_PDF_Driver.print_edge_left
0
print.printer_DocuCom_PDF_Driver.print_edge_right
0
print.printer_DocuCom_PDF_Driver.print_edge_top
0
print.printer_DocuCom_PDF_Driver.print_evenpages
true
print.printer_DocuCom_PDF_Driver.print_footercenter
print.printer_DocuCom_PDF_Driver.print_footerleft
&PT
print.printer_DocuCom_PDF_Driver.print_footerright
&D
print.printer_DocuCom_PDF_Driver.print_headercenter
print.printer_DocuCom_PDF_Driver.print_headerleft
&T
print.printer_DocuCom_PDF_Driver.print_headerright
&U
print.printer_DocuCom_PDF_Driver.print_in_color
true
print.printer_DocuCom_PDF_Driver.print_margin_bottom
0.5
print.printer_DocuCom_PDF_Driver.print_margin_left
0.5
print.printer_DocuCom_PDF_Driver.print_margin_right
0.5
print.printer_DocuCom_PDF_Driver.print_margin_top
0.5
print.printer_DocuCom_PDF_Driver.print_oddpages
true
print.printer_DocuCom_PDF_Driver.print_orientation
0
print.printer_DocuCom_PDF_Driver.print_pagedelay
500
print.printer_DocuCom_PDF_Driver.print_paper_data
9
print.printer_DocuCom_PDF_Driver.print_paper_height
11.00
print.printer_DocuCom_PDF_Driver.print_paper_size_type
0
print.printer_DocuCom_PDF_Driver.print_paper_size_unit
1
print.printer_DocuCom_PDF_Driver.print_paper_width
8.50
print.printer_DocuCom_PDF_Driver.print_reversed
false
print.printer_DocuCom_PDF_Driver.print_scaling
0.70
print.printer_DocuCom_PDF_Driver.print_shrink_to_fit
false
print.printer_DocuCom_PDF_Driver.print_to_file
false
print.printer_DocuCom_PDF_Driver.print_unwriteable_margin_bottom
0
print.printer_DocuCom_PDF_Driver.print_unwriteable_margin_left
0
print.printer_DocuCom_PDF_Driver.print_unwriteable_margin_right
0
print.printer_DocuCom_PDF_Driver.print_unwriteable_margin_top
0
print.printer_Xerox_6180_PCL.print_bgcolor
false
print.printer_Xerox_6180_PCL.print_bgimages
false
print.printer_Xerox_6180_PCL.print_command
print.printer_Xerox_6180_PCL.print_downloadfonts
false
print.printer_Xerox_6180_PCL.print_edge_bottom
0
print.printer_Xerox_6180_PCL.print_edge_left
0
print.printer_Xerox_6180_PCL.print_edge_right
0
print.printer_Xerox_6180_PCL.print_edge_top
0
print.printer_Xerox_6180_PCL.print_evenpages
true
print.printer_Xerox_6180_PCL.print_footercenter
print.printer_Xerox_6180_PCL.print_footerleft
&PT
print.printer_Xerox_6180_PCL.print_footerright
&D
print.printer_Xerox_6180_PCL.print_headercenter
print.printer_Xerox_6180_PCL.print_headerleft
&T
print.printer_Xerox_6180_PCL.print_headerright
&U
print.printer_Xerox_6180_PCL.print_in_color
true
print.printer_Xerox_6180_PCL.print_margin_bottom
0.5
print.printer_Xerox_6180_PCL.print_margin_left
0.5
print.printer_Xerox_6180_PCL.print_margin_right
0.5
print.printer_Xerox_6180_PCL.print_margin_top
0.5
print.printer_Xerox_6180_PCL.print_oddpages
true
print.printer_Xerox_6180_PCL.print_orientation
0
print.printer_Xerox_6180_PCL.print_pagedelay
500
print.printer_Xerox_6180_PCL.print_paper_data
9
print.printer_Xerox_6180_PCL.print_paper_height
11.00
print.printer_Xerox_6180_PCL.print_paper_size_type
0
print.printer_Xerox_6180_PCL.print_paper_size_unit
1
print.printer_Xerox_6180_PCL.print_paper_width
8.50
print.printer_Xerox_6180_PCL.print_reversed
false
print.printer_Xerox_6180_PCL.print_scaling
0.70
print.printer_Xerox_6180_PCL.print_shrink_to_fit
true
print.printer_Xerox_6180_PCL.print_to_file
false
print.printer_Xerox_6180_PCL.print_unwriteable_margin_bottom
0
print.printer_Xerox_6180_PCL.print_unwriteable_margin_left
0
print.printer_Xerox_6180_PCL.print_unwriteable_margin_right
0
print.printer_Xerox_6180_PCL.print_unwriteable_margin_top
0
privacy.clearOnShutdown.offlineApps
true
privacy.clearOnShutdown.passwords
true
privacy.clearOnShutdown.siteSettings
true
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon X300/X550/X1050 Series
Vendor ID
1002
Device ID
5b62
Adapter RAM
Unknown
Adapter Drivers
ati2dvag
Driver Version
8.593.100.0
Driver Date
2-10-2010
Vendor ID (GPU #2)
1002
Device ID (GPU #2)
5b72
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
Driver Version (GPU #2)
8.593.100.0
Driver Date (GPU #2)
2-10-2010
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

Kensie 0 izisombululo 21 izimpendulo
Kuphostiwe

You're right, I found a bug someone else reported with the same thing. I hate to abandon this since you can replicate this on several machines. Do you have a standard dell model or something that maybe we could get others to look into?

You're right, I found a bug someone else reported with the same thing. I hate to abandon this since you can replicate this on several machines. Do you have a standard dell model or something that maybe we could get others to look into?