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Open/Save File Dialog Box comes up, then does not respond for a long time or not at all

Kuphostiwe

I will click a link for a download and the box will pop up saying

"You have chosen to open "blahblah.blah.blah
   Which is a: blah file
   From: www.randomsite.com
   What should Firefox do with this file?
        Open with
        Save File"

At this point other than being able to see the box, it is as though it doesn't exist. I can't click okay or cancel or choose what to do. Sometimes after a few minutes it will suddenly work, other times it will just remain until Firefox closes.

I will click a link for a download and the box will pop up saying "You have chosen to open "blahblah.blah.blah Which is a: blah file From: www.randomsite.com What should Firefox do with this file? Open with Save File" At this point other than being able to see the box, it is as though it doesn't exist. I can't click okay or cancel or choose what to do. Sometimes after a few minutes it will suddenly work, other times it will just remain until Firefox closes.

Eminye Imininingwane Yohlelo

Lokhu kwenzekile

Ngaso sonke isikhathi lapho i-Firefox ivulwa

Lokhu kwaqala ngenkathi...

A week ago nothing new has been put on the computer in that time except windows updates.

Fakela amapulagi

  • Shockwave Flash 11.1 r102
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • 4.0.60831.0
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 5.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

Eminye Imininingwane

Application Basics
Name
Firefox
Version
9.0.1
User Agent
Mozilla/5.0 (Windows NT 5.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
eBay Sidebar for Firefox
2.5.1
true
{62760FD6-B943-48C9-AB09-F99C6FE96088}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
about:home
browser.startup.homepage_override.buildID
20111220165912
browser.startup.homepage_override.mstone
rv:9.0.1
extensions.lastAppVersion
9.0.1
keyword.URL
http://www.google.com/search?ie=UTF-8&oe=utf-8&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1327613977
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
AMD Radeon HD 6900 Series
Vendor ID
1002
Device ID
6718
Adapter RAM
2048
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.911.0.0
Driver Date
10-25-2011
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
WebGL Renderer
Google Inc. -- ANGLE (AMD Radeon HD 6900 Series) -- OpenGL ES 2.0 (ANGLE 0.0.0.809)
GPU Accelerated Windows
2/2 Direct3D 9

Vivek 289 izisombululo 2084 izimpendulo
Kuphostiwe
Hi, Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.] [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions] [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes] [http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons] [http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]

Umnikazi wombuzo

Yes it does.

Yes it does.
Vivek 289 izisombululo 2084 izimpendulo
Kuphostiwe

Please try deleting the mimetypes.rdf file in the Firefox profile folder. To open the profile folder: Help (Alt + H) > Troubleshooting Information > Open Containing Folder, exit Firefox and delete/rename the file.

Firefox Profile Folder & Files

mimetypes.rdf

Please try deleting the '''mimetypes.rdf''' file in the [http://kb.mozillazine.org/Profile_folder Firefox profile folder.] To open the profile folder: '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information''' > '''Open Containing Folder''', exit Firefox and delete/rename the file. [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files] [http://kb.mozillazine.org/MimeTypes.rdf mimetypes.rdf]
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 izisombululo 40088 izimpendulo
Kuphostiwe

How many previous downloads are there in the Downloads dialog window??
{ Ctrl + J } then use the Clear List to clear that window

How many previous downloads are there in the Downloads dialog window?? <br /> '''{ Ctrl + J }''' then use the '''''Clear List''''' to clear that window

Umnikazi wombuzo

Downloads list I keep clear fairly often and just recently cleared it. Deleted mimetypes.rdf, still happening.

I have also tried turning off XP compatability but even in native Win7 Ultimate problem still persists.

Downloads list I keep clear fairly often and just recently cleared it. Deleted mimetypes.rdf, still happening. I have also tried turning off XP compatability but even in native Win7 Ultimate problem still persists.

Okulungisiwe ngu EpyonAC

Vivek 289 izisombululo 2084 izimpendulo
Kuphostiwe

You can also try resetting all the preferences by deleting the prefs.js file. Please note that this would remove all preferences including that of the installed add-ons.

If the problem persists please also try creating a new profile.

You can also try resetting all the preferences by deleting the '''prefs.js''' file. Please note that this would remove all preferences including that of the installed add-ons. If the problem persists please also try creating a [https://support.mozilla.org/en-US/kb/Managing-profiles?s=profile&r=0&e=sph&as=s new profile.]

Umnikazi wombuzo

So far a new profile has not fixed anything. As well I've noticed an odd workaround. As well as more to the problem. As soon as I start using Firefox, I can no longer use the minimize, maximize, and close buttons at the top of the window. But, as soon as I right click on them they are useable again. This also allows the Open file dialog to function again.

Though this allows me to have things semi work again, what the heck is wrong with this?

So far a new profile has not fixed anything. As well I've noticed an odd workaround. As well as more to the problem. As soon as I start using Firefox, I can no longer use the minimize, maximize, and close buttons at the top of the window. But, as soon as I right click on them they are useable again. This also allows the Open file dialog to function again. Though this allows me to have things semi work again, what the heck is wrong with this?
Vivek 289 izisombululo 2084 izimpendulo
Kuphostiwe

Is there a chance that you are using application virtualization? Also, please note that Firefox will be downloading in the background, so the fact that you are able to click it after some time may be an antivirus software intervening in-between and scanning the network download traffic. You can check that by keeping the downloads folder open. If the file is immediately completed once you are able to click on the window, it means that the file was already downloaded. This is just a hunch :)

Is there a chance that you are using application virtualization? Also, please note that Firefox will be downloading in the background, so the fact that you are able to click it after some time may be an antivirus software intervening in-between and scanning the network download traffic. You can check that by keeping the downloads folder open. If the file is immediately completed once you are able to click on the window, it means that the file was already downloaded. This is just a hunch :)

Umnikazi wombuzo

The file has not started to download as I haven't told it to save at the point the problem arises, though I checked the download window to be sure. I disabled antivirus to see if that was the problem. It wasn't. Thank you for the help and suggestions BTW.

The file has not started to download as I haven't told it to save at the point the problem arises, though I checked the download window to be sure. I disabled antivirus to see if that was the problem. It wasn't. Thank you for the help and suggestions BTW.
Vivek 289 izisombululo 2084 izimpendulo
Kuphostiwe

You can also try to clean install the new version after deleting the Profile Folder as well as the Installation Folder. Please see this for backing up important info. The places.sqlite file stores the bookmarks and history, the key3.db + siqnons.sqlite files are needed to successfully restore the saved passwords etc.

Firefox Profile Files

Firefox Latest

You can also try to clean install the new version after deleting the [http://kb.mozillazine.org/Profile_folder Profile Folder] as well as the [http://kb.mozillazine.org/Installation_directory Installation Folder.] Please see [https://support.mozilla.org/en-US/kb/Backing%20up%20your%20information?s=backup&r=1&e=sph&as=s this] for backing up important info. The '''places.sqlite''' file stores the bookmarks and history, the '''key3.db''' + '''siqnons.sqlite''' files are needed to successfully restore the saved passwords etc. [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Files] [https://www.mozilla.org/en-US/firefox/new/ Firefox Latest]
cor-el
  • Top 10 Contributor
  • Moderator
17424 izisombululo 157433 izimpendulo
Kuphostiwe

Try to delete the MRU (Most Recently Used) ComDlg32 registry keys with the regedit.exe program.

Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32

Delete the subkeys (LastVisitedMRU and OpenSaveMRU)

Try to delete the MRU (Most Recently Used) ComDlg32 registry keys with the regedit.exe program. Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32 Delete the subkeys (LastVisitedMRU and OpenSaveMRU)