Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox redirects to the Mobile Versions of websites.

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

I did install an add-on to access a mobile website through Firefox on my Windows XP PC a few days back. I immediately deleted this ads-on as this did not work for me.

Since then, my Firefox on My PC is redirecting to the mobile versions of all websites that have a mobile version of them. I have tried uninstalling and reinstalling but no luck!

I have back up of my bookmarks, pswds and add-ons extra so when ever I reinstall I run the restore and the problem too restores! Please help me with a solution to the problem.

Thank you.

I did install an add-on to access a mobile website through Firefox on my Windows XP PC a few days back. I immediately deleted this ads-on as this did not work for me. Since then, my Firefox on My PC is redirecting to the mobile versions of all websites that have a mobile version of them. I have tried uninstalling and reinstalling but no luck! I have back up of my bookmarks, pswds and add-ons extra so when ever I reinstall I run the restore and the problem too restores! Please help me with a solution to the problem. Thank you.

All Replies (1)

more options

Try to reset all preferences.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"