Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why can't I complete a purchase from Amazon when using the Firefox browser?

  • Akukho zimpendulo
  • 1 inale nkinga
more options

After the most recent update of Firefox I lost something that allowed me to make purchases from Amazon. Whether attempting to make a purchase of a physical item for delivery (a book or other deliverable thing), or a digital download of music, none of the Amazon "purchase" buttons show up. I have to go to a different browser, such a Chrome, and then the Amazon system works fine. I cannot find a Tools program that will fix this. Any help will be much appreciated. Shainh shainh_2000@yahoo.com

After the most recent update of Firefox I lost something that allowed me to make purchases from Amazon. Whether attempting to make a purchase of a physical item for delivery (a book or other deliverable thing), or a digital download of music, none of the Amazon "purchase" buttons show up. I have to go to a different browser, such a Chrome, and then the Amazon system works fine. I cannot find a Tools program that will fix this. Any help will be much appreciated. Shainh shainh_2000@yahoo.com

Okulungisiwe ngu shainh