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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Equivalent to IE9 compatibility mode?

  • 2 uphendule
  • 3 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Kimbo40849

Kimbo40849
Kimbo40849
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I cannot access the Sage Customer Portal site. I can sign in, but when I move on to the screen where I can choose what support I need, the top fills in, but the rest of the screen remains blank.

I fixed this problem with IE9 by using compatibility mode (makes the browser work on websites designed for older browsers). I much prefer using Firefox and would like to get it to work with the Sage Customer Portal site. Is there any equivalent in Firefox to the IE comptability mode?

Thanks.

I cannot access the Sage Customer Portal site. I can sign in, but when I move on to the screen where I can choose what support I need, the top fills in, but the rest of the screen remains blank. I fixed this problem with IE9 by using compatibility mode (makes the browser work on websites designed for older browsers). I much prefer using Firefox and would like to get it to work with the Sage Customer Portal site. Is there any equivalent in Firefox to the IE comptability mode? Thanks.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Firefox has always been W3C compliant and doesn't have or need a mode to be compatible with older version.

IE is now more W3C compliant and has such a mode to make sites work that were designed with those older IE versions in mind. That means that they have code that only works properly in those older IE versions and not in modern browsers that are W3C compliant. They will have to update their code to support other browsers (including Google Chrome and Opera as well) to keep their site working. You can contact them via mail to ask when they intend to support such other browsers.

Kimbo40849
Kimbo40849 Umnikazi wombuzo
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I understand that the Sage site needs to update their code. But that may not happen for months. Whether Firefox needs a compatibility mode or not, it will not work with this website.

I was hoping that someone may know of a setting in Firefox that might allow it to work with the website. If not, I guess I just have to use IE for now.

Bummer.