Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

you are telling me I do not have OS for update to 3.6.24 - I do so, I have MAC OS 10.5.8 .

more options

Update never gets past looking for server.

Isisombululo esikhethiwe

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download the Firefox program and save the disk image (dmg) file to the desktop.
Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download the Firefox program and save the disk image (dmg) file to the desktop.
Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

more options

solution worked - thanks!