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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 9 uphendule
  • 1 inale nkinga
  • 17 views
  • Igcine ukuphendulwa ngu the-edmeister

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Crashes on startup. Will not start in safe mode.

Okulungisiwe ngu brandonclay

All Replies (9)

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Two items are causing many Firefox 8 crashes:

  • Roboform older versions. You can try to update Roboform to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
    • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)
  • Trusteer Rapport
    • Windows: Start > All Programs > Trusteer Rapport > Stop Rapport
    • Mac: System Preferences > Other > Rapport > Stop Rapport"


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

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All plugins have been deleted so it's not Roboform or another program. I don't see Trusteer Rapport installed on my PC, so it's not that.

Any other thoughts?

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Do you have a crash report ID? See --> http://support.mozilla.com/en-US/kb/Firefox+crashes


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

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I do, many of them. But I didn't know how to read it:

bp-f1de3879-9594-4c79-86c9-3d82a2111111

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Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-f1de3879-9594-4c79-86c9-3d82a2111111
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.3 of Roboform should solve this problem.

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That solved the issue - Firefox is loading! Thank you all for the quick fix. Apparently, Roboform is not currently compatible with Firefox 8.0.

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The latest version of Roboform 7.6.3 shouldn't cause that problem. Roboform has released 3 patched versions in recent weeks to solve various problems.

http://www.roboform.com/support/news

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Thx edemeister, but it seemed to fix the immediate problem -- to my surprise. Do you have a link to latest Roboform patch so I can start using it again?

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Isisombululo Esikhethiwe