Unable to Install Firefox 7
Hello All
Well I am a super fan of Firefox... I have been trying to install Firefox 7, however when I click on "run" when it is ready to do so after downloading it, I have an error message saying File corrupt... I would appreciate any help you could give me. XimeD
Isisombululo esikhethiwe
Hi XimeD-
I'm sorry you are having trouble running Firefox! I would recommend fully uninstalling and then upgrading to the most recent version of Firefox by following these steps:
- http://www.mozilla.org/en-US/firefox/new/
- Uninstall your current Firefox version.
- Do not remove personal data when you uninstall the current version.
- Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Good luck and thanks for using Firefox!
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1All Replies (1)
Isisombululo Esikhethiwe
Hi XimeD-
I'm sorry you are having trouble running Firefox! I would recommend fully uninstalling and then upgrading to the most recent version of Firefox by following these steps:
- http://www.mozilla.org/en-US/firefox/new/
- Uninstall your current Firefox version.
- Do not remove personal data when you uninstall the current version.
- Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Good luck and thanks for using Firefox!