Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Tabs and groups disappear on browser launch

  • 2 uphendule
  • 4 zinale nkinga
  • 22 views
  • Igcine ukuphendulwa ngu RobinBobin

more options

Hello! I have 5 or 6 groups of tabs, each having 2-10 tabs inside. Usually everything's ok, but twice I closed (ALT+F4 or CTRL+SHIFT+W) Firefox and found no groups, no tabs on the next launch. What's wrong?

It happened in ver. 6.0, not in 6.0.2

Hello! I have 5 or 6 groups of tabs, each having 2-10 tabs inside. Usually everything's ok, but twice I closed (ALT+F4 or CTRL+SHIFT+W) Firefox and found no groups, no tabs on the next launch. What's wrong? It happened in ver. 6.0, not in 6.0.2

Isisombululo esikhethiwe

Try to use Firefox/File > Exit to see if that helps.

App (pinned) tabs and Tab Groups (Panorama) are stored as part of the session data [1] in the file sessionstore.js [2] in the Firefox profile folder [3].

Make sure that you do not use "Clear Recent History" to clear the "Browsing History" when Firefox is closed because that prevails and prevents Firefox from opening tabs from the previous session.

It is also possible to use the "Show my windows and tabs from last time" setting, that is usually a more reliable way to restore session data.

If you use cleanup software like CCleaner then check the settings for the Firefox application (Session).

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Isisombululo Esikhethiwe

Try to use Firefox/File > Exit to see if that helps.

App (pinned) tabs and Tab Groups (Panorama) are stored as part of the session data [1] in the file sessionstore.js [2] in the Firefox profile folder [3].

Make sure that you do not use "Clear Recent History" to clear the "Browsing History" when Firefox is closed because that prevails and prevents Firefox from opening tabs from the previous session.

It is also possible to use the "Show my windows and tabs from last time" setting, that is usually a more reliable way to restore session data.

If you use cleanup software like CCleaner then check the settings for the Firefox application (Session).

more options

Hi there!

Thanks a lot for the answer.

I didn't clear my history, and my startup settings are the same you mentioned.

I went to my profile folder, and there was sessionstore-1.js there. I renamed it, and everything went perfect.

Thanks for your help.