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When I start Firefox two copies come up

Kuphostiwe

When I start the program two copies appear instead of the one I would like. The 2nd one doesn't have my tabs but does have bookmarks. I'd like to have one copy come up.

When I start the program two copies appear instead of the one I would like. The 2nd one doesn't have my tabs but does have bookmarks. I'd like to have one copy come up.

Eminye Imininingwane Yohlelo

Lokhu kwenzekile

Ngaso sonke isikhathi lapho i-Firefox ivulwa

Lokhu kwaqala ngenkathi...

Upgraded to 6. I think

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.0; rv:6.0.1) Gecko/20100101 Firefox/6.0.1

Eminye Imininingwane

cor-el
  • Top 10 Contributor
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17573 izisombululo 158952 izimpendulo
Kuphostiwe

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder. Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder. * Help > Troubleshooting Information > Profile Directory: Open Containing Folder * http://kb.mozillazine.org/Profile_folder_-_Firefox If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br /> Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them). See also: * [1] http://kb.mozillazine.org/Session_Restore * [2] http://kb.mozillazine.org/sessionstore.js
cor-el
  • Top 10 Contributor
  • Moderator
17573 izisombululo 158952 izimpendulo
Kuphostiwe

If you can't find a file sessionstore.js , but you see a file sessionstore then Windows may be hiding the .js file extension.
You can check the file type via the properties (right-click context menu)of the file.

The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.

If you can't find a file sessionstore.js , but you see a file sessionstore then Windows may be hiding the .js file extension.<br /> You can check the file type via the properties (right-click context menu)of the file. The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders. *http://kb.mozillazine.org/Show_hidden_files_and_folders

Umnikazi wombuzo

I can't find the things you suggest. I guess I'll just go on having two copies. Thanks very much. Sandra

I can't find the things you suggest. I guess I'll just go on having two copies. Thanks very much. Sandra
cor-el
  • Top 10 Contributor
  • Moderator
17573 izisombululo 158952 izimpendulo
Kuphostiwe

Did you check the file extension of all sessionstore files in the Firefox Profile Folder?

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

Is the one without the file extension a JS (JavaScript or JScript) file?


If that is the case then delete that file.

Did you check the file extension of all sessionstore files in the Firefox Profile Folder? *Help > Troubleshooting Information > Profile Directory: Open Containing Folder Is the one without the file extension a JS (JavaScript or JScript) file? ---- If that is the case then delete that file.

Umnikazi wombuzo

If I remove sessionstore files they come back when I reboot. Cannot find hidden files. Nothing I try works. Once again thanks for trying.

If I remove sessionstore files they come back when I reboot. Cannot find hidden files. Nothing I try works. Once again thanks for trying.
cor-el
  • Top 10 Contributor
  • Moderator
17573 izisombululo 158952 izimpendulo
Kuphostiwe

Yes, Firefox will create new files if you start a new session.


Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Yes, Firefox will create new files if you start a new session. ---- Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes). *Don't make any changes on the Safe mode start window. *https://support.mozilla.com/kb/Safe+Mode *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes