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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why won't my firefox start after it updated to the new version yesterday?

Kuphostiwe

I have a PC laptop (Vista) and have used Firefox for a long time. Yesterday there was an automatic update. Today, I can't open Firefox: when I click on it nothing happens at all. (I'm currently using IE to contact you.) I have tried restarting the computer, and I looked for Firefox.exe in the processes list, but it isn't there. Nothing happens when I click on Firefox. I'm not sure what else to try.

I have a PC laptop (Vista) and have used Firefox for a long time. Yesterday there was an automatic update. Today, I can't open Firefox: when I click on it nothing happens at all. (I'm currently using IE to contact you.) I have tried restarting the computer, and I looked for Firefox.exe in the processes list, but it isn't there. Nothing happens when I click on Firefox. I'm not sure what else to try.

Eminye Imininingwane Yohlelo

Lokhu kwenzekile

Ngaso sonke isikhathi lapho i-Firefox ivulwa

Lokhu kwaqala ngenkathi...

today

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; Trident/5.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)

Eminye Imininingwane

Umnikazi wombuzo

Problem solved when I inadvertently reloaded ver. 6. I did not uninstall previous version, and I somehow ended up at ver 2.0! Managed to delete that and eventually ended up at a working broswer -though not entirely sure what happened. (It also asked me to update Flash, which I had just done yesterday...)

I thought I had lost the bookmarks, but using the import bookmarks button, I could use the ones from several days ago.

Problem solved when I inadvertently reloaded ver. 6. I did not uninstall previous version, and I somehow ended up at ver 2.0! Managed to delete that and eventually ended up at a working broswer -though not entirely sure what happened. (It also asked me to update Flash, which I had just done yesterday...) I thought I had lost the bookmarks, but using the import bookmarks button, I could use the ones from several days ago.