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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am unable to implement upgrades due to lost password record. Can I remove the current version of Firefox and install new version of the software? Email: shealy####@x.xxx

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When I bring up Firefox I get an alert stating that my version of Firefox needs to be updated due to security issues. I run a Imac with a 10.5 version of the OS. In the past when I have tried to update the software the OS requests a administrative password. Passwords have turned into a tracking nightmare (at least it seems so for me). When I try to use (create) a password I am alerted that the password is in use, not available to me and hence I must dig deep and come up with a new one. I have been employed in the computer industry for over 30 + years and I am burned out on password creation. I started keeping a list of my passwords but have lost the record and now find myself unable to implement recommended changes because I cannot provide the requested password. I wondering if it would work if I just deleted the software needing and upgrade and download the latest stuff.

Thank you, Scott Healy

When I bring up Firefox I get an alert stating that my version of Firefox needs to be updated due to security issues. I run a Imac with a 10.5 version of the OS. In the past when I have tried to update the software the OS requests a administrative password. Passwords have turned into a tracking nightmare (at least it seems so for me). When I try to use (create) a password I am alerted that the password is in use, not available to me and hence I must dig deep and come up with a new one. I have been employed in the computer industry for over 30 + years and I am burned out on password creation. I started keeping a list of my passwords but have lost the record and now find myself unable to implement recommended changes because I cannot provide the requested password. I wondering if it would work if I just deleted the software needing and upgrade and download the latest stuff. Thank you, Scott Healy

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.