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How do I submit feedback about "Submit Feedback" not working?

Kuphostiwe

It would seem that the Mozilla people do not want negative feedback? The "Firefox made me sad" page will not allow me to submit anything. The "Submit Feedback" button does not do anything. The address is input.mozilla.com/en-US/feedback#sad. I was unable to send more than one idea to the feedback at input.mozilla.com/en-US/feedback#idea. Is there some kind of limit on the number of ideas that one computer will be allowed to send? Again, the Submit button does nothing.

It would seem that the Mozilla people do not want negative feedback? The "Firefox made me sad" page will not allow me to submit anything. The "Submit Feedback" button does not do anything. The address is input.mozilla.com/en-US/feedback#sad. I was unable to send more than one idea to the feedback at input.mozilla.com/en-US/feedback#idea. Is there some kind of limit on the number of ideas that one computer will be allowed to send? Again, the Submit button does nothing.

Eminye Imininingwane Yohlelo

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Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

Eminye Imininingwane

I was looking at the connection light on my router when I clicked the Submit buttons, and when I got no response, the light was not blinking, so it would seem that no data is being transferred.

jscher2000
  • Top 10 Contributor
8893 izisombululo 72760 izimpendulo
Kuphostiwe

I haven't used that feature before. Does it make any difference whether you start from the Help menu each time?

I haven't used that feature before. Does it make any difference whether you start from the Help menu each time?
cor-el
  • Top 10 Contributor
  • Moderator
17777 izisombululo 160817 izimpendulo
Kuphostiwe

Try to clear the cache and the cookies from that site.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Try to clear the cache and the cookies from that site. "Clear the Cache": * Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: * Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Umnikazi wombuzo

It makes no difference whether I start from the Help menu or enter the URL in the address bar. The page is the same, and the behaviour is the same.

It makes no difference whether I start from the Help menu or enter the URL in the address bar. The page is the same, and the behaviour is the same.

Umnikazi wombuzo

I have not been allowing the imput site to set cookies, and I did clear the cache and the history. I was able to post another idea, but when I tried to submit the same one that I wanted to input before, that was blocked. I am beginning to think that there are maybe some key words that Firefox is set up to recognize and block any input containing those. Is that likely?

The issue which concerns me is the one about Firefox 6 greying out most of the text of the URL in the address bar. I have enough problems reading text with low contrast between text and background, and do not need the interface to be made that much harder to use. I am not the only person with such a problem. Copying other browsers just because they are doing it does not make it desirable.

I have not been allowing the imput site to set cookies, and I did clear the cache and the history. I was able to post another idea, but when I tried to submit the same one that I wanted to input before, that was blocked. I am beginning to think that there are maybe some key words that Firefox is set up to recognize and block any input containing those. Is that likely? The issue which concerns me is the one about Firefox 6 greying out most of the text of the URL in the address bar. I have enough problems reading text with low contrast between text and background, and do not need the interface to be made that much harder to use. I am not the only person with such a problem. Copying other browsers just because they are doing it does not make it desirable.
andyr 0 izisombululo 3 izimpendulo
Kuphostiwe

On either the "Firefox made me sad" page or the "I Have an Idea for Firefox" page the Submit FeedBack button does nothing. I am using FireFox 6 on Windows XP. What is frustrating is that neither of those pages even allow you to use Internet Explorer!

On either the "Firefox made me sad" page or the "I Have an Idea for Firefox" page the Submit FeedBack button does nothing. I am using FireFox 6 on Windows XP. What is frustrating is that neither of those pages even allow you to use Internet Explorer!
andyr 0 izisombululo 3 izimpendulo
Kuphostiwe

I tried submitting a feature request at "I Have an Idea for Firefox" at http://input.mozilla.com/en-US/feedback. Unfortunately, that Submit button goes nowhere for me! Maybe it will work for you.

I tried submitting a feature request at "I Have an Idea for Firefox" at http://input.mozilla.com/en-US/feedback. Unfortunately, that Submit button goes nowhere for me! Maybe it will work for you.
thaneb 0 izisombululo 8 izimpendulo
Kuphostiwe

Same problem with FF 13.0.1 on Mac. One of several problems. Mozilla seems to have given up on the Mac.

Same problem with FF 13.0.1 on Mac. One of several problems. Mozilla seems to have given up on the Mac.
jscher2000
  • Top 10 Contributor
8893 izisombululo 72760 izimpendulo
Kuphostiwe

Hi thaneb, I don't think Mozilla has "given up on the Mac." Have you started a new thread about the issues you're having?

Hi thaneb, I don't think Mozilla has "given up on the Mac." Have you started a new thread about the issues you're having?
TBean6869 0 izisombululo 2 izimpendulo
Kuphostiwe

Agreed it seems impossible to lodge a complaint with them nor can I find a contact to send my complaint to. Does anyone else have this issue. VERY FRUSTRATING FIREFOX!!

Agreed it seems impossible to lodge a complaint with them nor can I find a contact to send my complaint to. Does anyone else have this issue. VERY FRUSTRATING FIREFOX!!
cor-el
  • Top 10 Contributor
  • Moderator
17777 izisombululo 160817 izimpendulo
Kuphostiwe

Make sure that your response text isn't too long if submit isn't working.
There is a length restriction on the input site.

Make sure that your response text isn't too long if submit isn't working.<br /> There is a length restriction on the input site.
TBean6869 0 izisombululo 2 izimpendulo
Kuphostiwe

I did try and short response but it still wont go through, I tried to do a complaint through the firefox has made me unhappy section. No luck. It seems they just dont want to support their customers who are unhappy ;-(

I did try and short response but it still wont go through, I tried to do a complaint through the firefox has made me unhappy section. No luck. It seems they just dont want to support their customers who are unhappy ;-(
jscher2000
  • Top 10 Contributor
8893 izisombululo 72760 izimpendulo
Kuphostiwe

Hi TBean6869, I don't know where the submissions go, but have you posted your question here to see whether there already is a solution?

Hi TBean6869, I don't know where the submissions go, but have you posted your question here to see whether there already is a solution?