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My Norton Identity Safe does not work since installing FF4.0.1

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After installing FF4.0.1 my Norton Identity Safe does not work. Also, I have been getting a few pop-up windows which my Norton would normally have blocked. Norton is not showing any issues. FF is set to block Pop ups.

After installing FF4.0.1 my Norton Identity Safe does not work. Also, I have been getting a few pop-up windows which my Norton would normally have blocked. Norton is not showing any issues. FF is set to block Pop ups.

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Symantec have made an update for their add-ons to work in Firefox 4, but they only listed them as compatible with Firefox 4.0, they need to update them to let them work in Firefox 4.0.1. For details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808