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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't download the new version of firefox

  • 2 uphendule
  • 27 zinale nkinga
  • 163 views
  • Igcine ukuphendulwa ngu cathie_live

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When I drag the firefox icon into the applications folder I am told that I don't have permission for some of the components. I am the administrator of the iMac I'm using so should have permission for any downloads etc.

Isisombululo esikhethiwe

If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (2)

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Isisombululo Esikhethiwe

If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Hi Cor-el, Thanks for your suggestion to my problem. All sorted now. It's been bugging me for ages, so fixing that is great. Thanks so much. Cheers! Cathie