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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The "Open a new tab" does not work

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  • Igcine ukuphendulwa ngu Helper7677

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I've just updated to Firefox 3.6.17. When I try to open up a new tab by pressing the button on the right of the existing tab, nothing happens.

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Un-install the Ask Toolbar, which has been reported to cause this problem. It is the responsibility of Ask to fix the problem with their toolbar. Click on "More system info..." to the right of your original question to see your User-agent which indicates that you have the Ask Toolbar installed.

  • Your User-agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.17) Gecko/20110420 AskTbX-SD/3.11.3.15590 Firefox/3.6.17

See:




You need to update the following:

  • Adobe PDF Plug-In For Firefox and Netscape
  • Shockwave Flash 10.2 r152
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  1. Check your plugin versions on either of the following links':
  2. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
    • After the installation, start Firefox and check your version again.
  3. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.
  4. Update the Java plugin to the latest version.

Okulungisiwe ngu Helper7677