Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can I access my own websurfing history (11-13 november 2010) stored on the Firefox servers

  • 1 baphendule
  • 6 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

November 11th 2010 I tried to book an airline ticket with my mastercard creditcard. I got an errorcode "We are having difficulty with the creditcard details provided, please validate the creditcard information in your profile and try again" (4620(108))". I tried to book the tickets several times but got the same error message every time. Then I booked other tickets with another airline company without any problem. Later I got an email from the first company thanking me for the purchase. A purchase that I presumably never did according to the errorcode mentioned in the text above. I got into an everlasting dispute with the creditcard company about the way this transaction was made.

Coming back to the core of my question: I need some proof of what exactly happened in the communication between me and the other parties involved (ailine company and bankcard company), so can I get access to the bits and bytes that were sent and recieved through my computer(ip address?) at that time (november 11, 14-18hrs GMT+1)

November 11th 2010 I tried to book an airline ticket with my mastercard creditcard. I got an errorcode "We are having difficulty with the creditcard details provided, please validate the creditcard information in your profile and try again" (4620(108))". I tried to book the tickets several times but got the same error message every time. Then I booked other tickets with another airline company without any problem. Later I got an email from the first company thanking me for the purchase. A purchase that I presumably never did according to the errorcode mentioned in the text above. I got into an everlasting dispute with the creditcard company about the way this transaction was made. Coming back to the core of my question: I need some proof of what exactly happened in the communication between me and the other parties involved (ailine company and bankcard company), so can I get access to the bits and bytes that were sent and recieved through my computer(ip address?) at that time (november 11, 14-18hrs GMT+1)

All Replies (1)

more options

Sorry, Mozilla doesn't store that information on its' servers. Mozilla isn't even in the "loop" for connections with web pages. Your "history" is stored in Firefox, but you need to recover it from the cache rather than "History". Type about:cache in the Location bar and hit Enter, or use a cache viewer extension like this. https://addons.mozilla.org/en-US/firefox/addon/cacheviewer/

Your best chance of retrieving the "bit and bytes sent and received" information is from your Internet Service Provider, which is the first "hop" in a series of connections to the server that actually handled your transaction. I'm not sure exactly how much information an ISP retains and for how long, but when I have been in contact with my ISP about connection or speed issues they have been able to recall all the information about the websites I have visited quite easily - but that wasn't about a secure connection.