Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I upgraded from 3.6 and could not get the orange Firefox button but only a grey one with misaligned commands. When I hit View/Menu Bar even this button has vanished and the screen resembles 3.6

  • 2 uphendule
  • 5 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu abecedary

more options

I use Win7 on a desktop PC. I upgraded Firefox 3.6 to 4.0. Where there should have been the orange firefox button was a grey button 'Firefox' with a small arrow. on clicking this the commands were there, but not properly aligned. There was also no minimise/maximise/exit buttons on the top right of the screen. I checked 'Help' and found no info. I then turned on View/Menu Bar. The minimise/maximise/exit buttons appeared; the grey button vanished and the screen now resembles FF 3.6. However About tells me that I am using 4.0. BTW, I also tried various Beta versions in 2010 and abadnoned them because the same problem happened.

All Replies (2)

more options

The orange Firefox menu button will only appear if the menu bar is hidden.

Are you using a custom theme (Tools > Add-ons > Appearance/Themes) ?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Many thanks Cor-el. I had an incompatible theme, plus one or two other incompatible add-ons. I have disabled as suggested and everything seems to look fine.