Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot complete upgrade to Firefox 4 - "The operation cannot be completed because you do not have sufficient privileges for some of the items"- what is the problem?

  • 1 baphendule
  • 24 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

I currently have Firefox 3.0.5 installed on my MacBook (10.5.8). I can download FF4 but when I try to complete the installation by dragging the FF icon into the folder I get the above message. Thanks.

All Replies (1)

more options
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.