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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have downloaded the Firefox Sync add on but when I select "add a device" it launces a help page which tells me to click "add a device" - endless circle!

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I have downloaded the Firefox Sync add on but when I select "add a device" it launces a help page which tells me to click "add a device" which is an endless circle!

Any advice appreciated

Isisombululo esikhethiwe

Sorry about that. The help pages have been updated for the new "Add a device" process in Firefox 4, but the add-on for Firefox 3.6 is still using an older, different process.

You can download the Firefox 4 release candidate here and use the new "easy setup" process described in the help pages: http://firefox.com/rc

Or if you prefer to stick with Firefox 3.6, then instead of clicking "Add a device" on your computer, press the "Connect" button on your phone or other device, then click on "I am not near my computer..." and enter your email address, password, and sync key. (If you don't know your sync key, see Sync your Firefox bookmarks, history, passwords and more)

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

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Isisombululo Esikhethiwe

Sorry about that. The help pages have been updated for the new "Add a device" process in Firefox 4, but the add-on for Firefox 3.6 is still using an older, different process.

You can download the Firefox 4 release candidate here and use the new "easy setup" process described in the help pages: http://firefox.com/rc

Or if you prefer to stick with Firefox 3.6, then instead of clicking "Add a device" on your computer, press the "Connect" button on your phone or other device, then click on "I am not near my computer..." and enter your email address, password, and sync key. (If you don't know your sync key, see Sync your Firefox bookmarks, history, passwords and more)

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Installing Firefox 4 has allowed me to add my device, am trying out the sync function now.

Thanks for the advice