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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Since the 3.6.14 Firefox Update, none of my themes or extentions work. I've updated to 3.6.15, but that didn't fix anything. Any help?

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Nothing works anymore. If I try to load a theme, it remains the default theme. And whenever I try to go to an add-on's options, it doesn't load and the addons window freezes.

Nothing works anymore. If I try to load a theme, it remains the default theme. And whenever I try to go to an add-on's options, it doesn't load and the addons window freezes.

Okulungisiwe ngu Alpha299

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I was having the same problem and after trying this, it worked:

Go to your Profile Folder (go to this link if you don't know how: http://kb.mozillazine.org/Profile_folder_-_Firefox#Finding_the_profile_folder )

In there, you're going to delete 3 files and make sure Firefox isn't running when you do this.

extensions.cache extensions.ini extensions.rdf

When you reopen Firefox, they should be working again. Hope it works for you!