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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Wben we move the new version to applications it say: cannot do it because firefox is in use. now what?

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cannot add more to the description. The new version downloads but will transfer to "Applications." and we receive the above message

cannot add more to the description. The new version downloads but will transfer to "Applications." and we receive the above message

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more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

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