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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

proxy server not responding

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every time we tried to connect it kept displaying proxy server is refusing connections

every time we tried to connect it kept displaying proxy server is refusing connections

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In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".
See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select No Proxy