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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox displaying JPEG images with green colour cast on Facebook and Flickr, images correct in all other browsers.

  • 26 uphendule
  • 97 zinale nkinga
  • Igcine ukuphendulwa ngu Pete

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Since an update to Firefox early in the year JPEGs have begun appearing with a green colour bias (very noticeable in black and white images) which isn't in the original image. I first noticed this on photos viewed on Facebook and initially believed it to be a problem specific to that site, but am increasingly seeing it on images from many different websites - including Flickr.

Having searched for examples of people with a similar problem, the only suggested reason I've been able to find for this was that the images were created using the wrong colour profile and should work fine if created in sRGB. However, this happens with images I upload to both Facebook and Flickr myself and having checked, all are already in sRGB.

All images effected display correctly when viewed in other browsers (tested myself using both IE8 and Opera).

I've tried running Firefox in safemode, uninstalling then reinstalling Firefox, and also uninstalling Firefox along with the whole profile to do a completely fresh install and then checking again before any add-ons/themes were installed - under all circumstances the images continue to display with this green tint to them.

The URL I've provided ( links to a screen capture I took and placed on my Facebook profile to illustrate the problem to others soon after I first encountered it.

Originally I hoped this was a small bug within Firefox that would be fixed with a later update, but this clearly isn't the case as there have been several updates since then without this changing and other people using Firefox have told me that they don't have this problem viewing the same images. Having searched the support pages and forums several times over the months since this first began, and having now found the time to do a completely fresh install of Firefox - all without managing to fix this problem - I'm now drawing a blank as to how to proceed.

Any help would be very gratefully received. I've used Firefox since the days it was known as Phoenix and much prefer it to the other browsers available. Having to keep switching to Opera whenever I need to be sure what I'm seeing and any images I upload are coloured correctly has become really irritating over time.

System specs: Windows XP Professional, SP3 Pentium 4 3.60GHz 1 GB RAM Firefox 3.6.12

Okulungisiwe ngu ADBurgess

All Replies (6)

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Hi jscher2000,

I've now tried all the alternatives you've suggested and get the same result each time. I've come to the conclusion that Firefox is incompatible with wide-gamut monitors as they reveal even the slightest variation in colours. The fact that all other browsers have no problem displaying colours as they the were originally defined, seems to confirm this.

I'll just have to live with the fact that Firefox has this annoying feature and so will avoid it in future.

Anyway, thanks for your input.

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Hi navwolf, your reference to hardware brought to mind one other thing to check. Could you try disabling graphics hardware acceleration? Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches with some graphic cards/drivers.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

orange Firefox button or classic Tools menu > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

Does that make any difference? If not, you could always send me your monitor for further testing. ;-)

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The hardware acceleration disabled made no difference. what i've just discovered however, is that when I convert the image from jpeg to gif the colour is fine??????

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The jpeg image may have an embedded color profile, so check that the image is saved with the default sRGB color profile.

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when I convert the image from jpeg to gif the colour is fine?

As far as I know, only JPEGs are color managed by applying a profile. The fact that Firefox renders the color incorrectly on your screen suggests that Firefox is not able to handle your display profile. Perhaps it's a newer version of the standard, or a bug in reading it.

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As jscher2000 will confirm from the image I'd sent to him, the jpeg definately has the default sRGB profile embedded in it.

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